AI Enablement Engineer- Developer Experience

Tulip Interfaces • Somerville, MA

2d • $130,000 - $180,000 • Hybrid

About The Position

Tulip, a leader in AI-native frontline operations, is seeking an AI Enablement Engineer focused on Developer Experience. This role involves building and maintaining the internal agentic AI platform that engineers rely on daily, including skills, plugins, MCP servers, and integrations across the tech stack. The engineer will own foundational architecture and standards for evaluating and deploying agents, improve onboarding and documentation, and contribute to organizational AI enablement. The position requires staying current with AI and developer tooling trends, measuring adoption, and prioritizing future development based on data. Tulip, a spinoff from MIT, is headquartered in Somerville, MA, and operates in a hybrid work environment, requiring 3+ days in the office per week.

Requirements

• 5+ years of software engineering experience, ideally with a focus on developer tooling, platform engineering, or internal-facing/DevX systems.
• Meaningful hands-on experience building with AI/LLMs and shipping agentic solutions. Whether that's a career focus, or a more recent but deep pivot into the space.
• Proven ability to build internal tools that make powerful AI capabilities accessible to engineers, including the judgment to know when to build vs. buy, and when to standardize vs. let teams experiment.
• A natural collaborator who earns trust with engineers quickly, understands real engineering pain points, and co-creates solutions that get adopted rather than shelved.
• Strong full-stack proficiency (TypeScript and related ecosystem), deep familiarity with API design and integration (RESTful services, MCP, and similar), and comfort working across a modern engineering tech stack.
• Deep hands-on experience with LLMs, prompt engineering, agent frameworks, RAG, and tool-use/function-calling patterns.
• Production experience with AWS, modern CI/CD practices, and a genuine understanding of AI safety and security, especially around code execution and access to internal systems.
• Experience with or strong interest in developer experience fundamentals: reducing friction, measuring engineering productivity, and treating internal tooling like a product with real users.
• Bachelor's degree in Computer Science, Engineering, or equivalent work experience.

Responsibilities

• Partner with engineering teams to identify the highest-leverage AI opportunities in the developer workflow: from code generation and review to testing, debugging, and internal tooling.
• Build and maintain the internal agentic AI platform engineers rely on daily: skills, plugins, MCP servers, and integrations across our tech stack (source control, CI/CD, observability, ticketing, and more).
• Own foundational architecture and standards for how agents and model releases are evaluated, and deployed internally: including reliability, evals, efficiency, and secure tool access patterns.
• Build and improve the onboarding, documentation, and discovery layer that helps engineers find and adopt the right AI tools (skills catalogs, guides, internal wikis) rather than reinventing them.
• Stay plugged into agentic AI and developer-tooling trends externally to shape internal standards and roadmap decisions.
• Meaningfully contribute to organizational AI enablement for engineering, including internal learning programs, office hours, and change management as new tools roll out.
• Instrument and measure adoption and impact of internal AI tooling, and use that data to prioritize what to build next.

Benefits

• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Learning & Development program
• Virtual and in-office global company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office

What This Job Offers

• Job Type: Full-time
• Career Level: Senior