AI Enablement Analyst

TSG Risk Management•New York City, NY

3d•Hybrid

About The Position

A top-tier, globally respected law firm is seeking an AI Enablement Analyst to help drive value from its significant AI investments. This role sits at the center of the firm's AI strategy, coordinating platform management, tracking product roadmaps, supporting adoption, and aligning new capabilities with business needs, governance, and technology standards. If you are a client-focused professional who is passionate about innovation and driving organizational success, we encourage you to apply.

Requirements

Bachelor's degree or equivalent work experience
Minimum 2 years of experience in a professional services environment
General understanding of IT systems, networking, and computer software
Proficiency in Microsoft Office and similar productivity tools
Strong communication, problem solving, time management, and teamwork skills
Ability to manage priorities and adjust projects based on customer or management feedback
Creativity, enthusiasm, strong analytical skills, and eagerness to take on responsibility and learn new skills
Ability to excel in a fast paced, dynamic technology department

Nice To Haves

Experience in legal, financial, or technology consulting industries preferred
Knowledge of legal industry specific software applications preferred, such as document management, knowledge management, document review, contract analysis, enterprise search, or time tracking

Responsibilities

Own the firm's core AI legal applications, with secondary responsibility for other enterprise AI tools
Serve as the primary point of contact for attorney inquiries, triaging questions, troubleshooting usage issues, and escalating to vendors or internal teams as needed
Stay current on product releases, feature launches, and licensing changes, translating updates into clear guidance for attorneys and firm leadership
Partner with IT, Knowledge Management, Innovation, Security, Risk, and business stakeholders on adoption and use case development
Coordinate testing and rollout of new features, integrations, and workflows
Track usage, adoption, feedback, and business value, identifying opportunities to improve return on investment
Maintain governance, documentation, policies, training materials, and support processes
Serve as a point of coordination with vendors, including issue management and follow-up on open items
Support evaluation of integrations with document systems, knowledge tools, Microsoft 365, and other firm platforms
Assist with communications, demos, and user enablement to drive responsible adoption
Identify emerging AI tools and capabilities relevant to legal practice and firm operations