About The Position

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena is committed to building a people-first, inclusive culture where diverse perspectives help shape the future of networking technology. This role contributes directly to the quality and reliability of Ciena’s Navigator Intelligent Apps, enabling customers to operate complex IP, Packet, and Optical networks with confidence. The position offers hands-on exposure to advanced AI-driven testing methodologies within a collaborative, innovation-focused environment.

Requirements

  • Master’s degree in Computer Science or Electrical Engineering OR Bachelor of Science degree in Computer Science or Electrical Engineering, or equivalent.
  • 2+ years of experience in software testing, quality assurance, or a related field, with a focus on AI-driven methodologies.
  • Knowledge of Generative AI tools applied to software testing and quality assurance activities.
  • Ability to interpret AI-generated insights and translate them into actionable testing strategies.
  • 2+ years of automation development experience using scripting languages such as Python or JavaScript, including integration of AI tools into test environments.
  • Demonstrated ability to rapidly learn complex technologies and apply new knowledge in day-to-day testing activities.

Nice To Haves

  • Hands-on experience with Generative AI frameworks such as GitHub Co-pilot, Post-bot, or similar tools for test case generation and validation.
  • Familiarity with Model Context Protocol (MCP) or other agentic AI ecosystems.
  • Hands-on experience with Google ADK or equivalent AI development kits.
  • Experience designing and implementing AI agents and workflows using an Agentic AI framework.

Responsibilities

  • Design and execute comprehensive test plans for Navigator Intelligent Apps using Agentic AI and Generative AI tools.
  • Automate test case creation, execution, and validation across API and UI layers using AI-enabled frameworks.
  • Develop and maintain API automation workflows and UI automation suites to ensure multi-layer network functionality.
  • Analyze automated test results using Agentic AI agents to identify defects and accelerate resolution paths.
  • Investigate software defects, assess customer impact, and escalate critical issues in collaboration with development teams.
  • Manage test artifacts, source code repositories, and continuous integration test execution within established CI/CD pipelines.
  • Collaborate with cross-functional teams throughout the release cycle to ensure alignment with functional specifications and quality standards.

Benefits

  • medical
  • dental
  • vision plans
  • participation in 401(K) (USA) & DCPP (Canada) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • company-paid holidays
  • paid sick leave
  • vacation time
  • Paid Family Leave
  • other leaves of absence
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