AI Education and Adoption Specialist

SageNetTulsa, VA
Hybrid

About The Position

SageNet is seeking an AI Education and Adoption Specialist to play a hands-on role in expanding the use of AI across the organization. This role will help employees move from simply using AI tools to applying them in meaningful ways that improve work processes. Working closely with leadership, the specialist will identify use cases, build and support AI agents and automations, deliver practical training, and enable employees to confidently adopt AI in their daily work. This position is part educator, part builder, and part change catalyst, focused on connecting people, processes, and technology to achieve practical, measurable results from SageNet’s AI strategy.

Requirements

  • Demonstrated hands-on experience using AI tools to solve problems, improve processes, analyze information, create solutions, or enhance how work gets done.
  • Strong analytical and problem-solving skills, including the ability to navigate ambiguity, identify opportunities, and develop practical solutions.
  • Curiosity and enthusiasm for emerging technology with the ability to independently learn and experiment with new tools, platforms, and concepts.
  • Strong written and verbal communication skills with the ability to explain technical concepts clearly to both technical and nontechnical audiences.
  • Ability to collaborate effectively across departments and build productive relationships with business leaders, employees, and technical teams.
  • Strong organizational and project coordination skills with the ability to manage multiple initiatives and priorities.
  • Ability to evaluate results, use data to measure effectiveness, and adjust approaches based on feedback and business outcomes.
  • Bachelor’s degree or an equivalent combination of education and relevant professional experience.

Nice To Haves

  • Experience using generative AI tools such as ChatGPT, Claude, Copilot, or similar platforms in a professional environment.
  • Experience building AI agents, automations, workflows, or other practical solutions using no-code, low-code, natural language, or similar development tools.
  • Experience supporting technology adoption, organizational change, learning and development, process improvement, business operations, product, consulting, or a related function.
  • Experience developing or delivering training, workshops, documentation, playbooks, or employee enablement resources.
  • Familiarity with automation or workflow platforms such as Zapier, Make, Airtable, or similar technologies.
  • Exposure to enterprise platforms such as SAP, Salesforce, ServiceNow, or similar systems and an understanding of how systems, integrations, and data flows connect.
  • Experience measuring technology adoption, productivity improvements, process efficiencies, or other business outcomes.
  • Experience working across multiple departments or functional areas such as Finance, Sales, Operations, People Operations, Marketing, or Technology.

Responsibilities

  • Champion SageNet’s model-agnostic AI framework as the standard approach to AI implementation across the enterprise.
  • Work with the Director of AI and engineering teams to ensure agents and AI solutions are built on or integrated with SageNet’s framework.
  • Stay abreast of new features, products, and capabilities across OpenAI, Anthropic, and enterprise SaaS platforms.
  • Conduct hands-on testing of new AI tools and capabilities, assessing feasibility, security, integration constraints, and alignment with SageNet’s framework strategy.
  • Partner across departments to identify processes that can be automated and business problems that AI can help solve.
  • Develop business cases for promising AI opportunities.
  • Build agents directly where feasible using no-code, natural language, and connector-based tools.
  • Train and empower business teams to build their own agents using framework-compliant tools and connectors.
  • Own or coordinate the end-to-end deployment of assigned AI solutions, including design, testing, deployment, monitoring, and optimization.
  • Document AI automations and solutions, including processes automated, functionality, maintenance requirements, and resulting improvements.
  • Develop and deliver role-based AI training tailored to different teams and functions.
  • Maintain and evolve the AI Academy as a resource for employees.
  • Work closely with AI Champions across departments, equipping them with tools, use cases, resources, and knowledge.
  • Establish and track AI adoption and business impact metrics.
  • Conduct regular check-ins with departments to understand what is working, identify barriers to adoption, gather feedback, and adjust approaches.
  • Communicate effectively across technical and business audiences, translating complex AI concepts into accessible language and sharing successes.

Benefits

  • SageNet is committed to a skills-first approach when it comes to hiring.
  • SageNet will provide reasonable accommodations for qualified individuals with disabilities.
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