AI Digital Senior Product Lead, Global Services - Senior Vice President

Citi•New York, NY

1d•$176,720 - $265,080•Onsite

About The Position

Citi Services is seeking a visionary AI Digital Senior Product Lead to revolutionize its client digital platforms. This role is at the intersection of financial services and cutting-edge technology, focusing on architecting the future of client interaction with data and critical tasks, powered by artificial intelligence. The ideal candidate is passionate about building intelligent, market-leading digital experiences on a global scale.

Requirements

Commercially-driven product owner who understands both business and AI.
8+ years of deep expertise in a specific financial vertical (e.g., transaction banking, payments, securities services).
Proven track record of owning or directly contributing to a P&L.
3-5+ years of experience shipping AI/ML-powered products to market.
Extensive experience in a client-facing role, co-creating solutions with large enterprise customers.
Ability to thrive under pressure, manage deadlines, and adjust priorities in a dynamic environment.
Team player who enjoys working in an agile environment.

Nice To Haves

Viewing technology as a critical tool to drive revenue, efficiency, and competitive advantage.
Building business cases based on ROI, not just technical novelty.
Translating complex business problems into solvable AI challenges.
Ensuring the final product is adopted and monetized.
Having fun while building the future.

Responsibilities

Own the AI product vision, strategy, and roadmap, defining, developing, and launching innovative products.
Spearhead the creation of sophisticated AI Agents, making them discoverable through an AI Hub and accessible via client portals and direct integrations.
Leverage the latest technologies to create new, intuitive ways for users to interact with data and complete tasks.
Continuously learn about new AI use cases, manage risks, and co-create groundbreaking products directly with clients.
Partner closely with Engineering, Design, Data, and Customer Service teams using Agile methodologies to plan, prioritize, and deliver the product strategy.
Develop and present compelling business plans to senior leadership to secure investment and align cross-functional teams.
Assess risk, ensure compliance, and protect the firm's reputation, clients, and assets.