AI Developer - Forward Deployed Engineer - Houston, TX

Flight Centre•Texas, TX

4h•$150,000 - $190,000•Onsite

About The Position

Join FCTG's AI Strategy & Integration (ASI) team and help shape the future of agentic AI in travel. As an AI Developer and Forward Deployed Engineer, you'll build headless AI capabilities for Sam and Mel, enabling seamless integration with external agents, platforms, and customer environments through emerging agent-to-agent protocols. You'll play a unique dual role, combining deep technical integration work with direct customer engagement, ensuring real-world success for enterprise AI deployments. This is an opportunity to work at the forefront of AI interoperability, customer innovation, and next-generation travel technology.

Requirements

3-6 years of software engineering or AI engineering experience with strong integration expertise.
Deep hands-on experience with MCP and A2A frameworks.
Experience designing APIs and building protocol wrappers and adapters.
Strong customer-facing and client-embedded implementation experience.
Excellent presentation and stakeholder communication skills.
Analytical mindset and ability to thrive in fast-moving, ambiguous environments.
Ability and willingness to travel to customer sites.
Located within a North American time zone.

Nice To Haves

Familiarity with ACP and broader agent-to-agent protocol ecosystems preferred.
CLI development experience is advantageous.
Knowledge of LLM application patterns including RAG, tool calling, and agent orchestration.
Bonus experience within corporate travel or travel technology.
Experience with Claude Code, Langfuse, LangChain, Datadog, Python, JavaScript, AWS, Google Cloud, GitHub Actions, and/or Argo CD is beneficial.

Responsibilities

Build headless versions of Sam and Mel that expose booking, servicing, proactive, and profile capabilities to external agents and platforms.
Design APIs and services that can be driven through MCP, A2A, ACP, and CLI interfaces.
Develop wrappers and adapters that enable seamless protocol-based integrations.
Implement and maintain integrations across MCP, A2A, and ACP ecosystems.
Assess and design optimal interactions between agents, tools, and underlying systems.
Establish secure integration frameworks with robust access controls and governance.
Embed with enterprise customers to implement and optimize AI integrations in production environments.
Translate complex customer requirements into scalable technical solutions.
Serve as a trusted technical advisor to customer engineering and travel-management teams.
Partner with internal stakeholders to improve product capabilities based on customer feedback and deployment learnings.
Share technical best practices and lead solution discussions with customers and internal teams.
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Other duties and tasks as assigned

Benefits

Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses