A venture-backed company building AI agents for supply chain and logistics is expanding its team in San Francisco to support some of the world's largest global brands. In this role, you'll own the entire customer journey after the deal closes: running kickoff, mapping each client's operations, overseeing system integrations, and guiding every account through to go-live. You'll manage a small portfolio of high-value enterprise accounts, building trust with senior leaders such as supply chain executives, finance chiefs, and cross-functional steering committees. You'll act as an advisor rather than an order-taker, bringing a clear point of view on best practices, and your customer insights will directly shape the product roadmap alongside engineering and product.
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Job Type
Full-time
Career Level
Senior