AI Deployment Strategist

Freehand

About The Position

The AI Deployment Strategist role combines solution architecture, enterprise delivery, and strategic customer partnership. This role acts as the bridge between customers, product, engineering, and delivery teams to design, implement, and scale enterprise technology solutions. It requires both strategic thinking and execution capability, ensuring successful enterprise implementations while shaping product and solution direction.

Requirements

6–15 years of experience in enterprise software implementation, solution architecture, consulting, or enterprise delivery roles.
Experience working with enterprise systems such as ERP, TMS, Spend management, or payment platforms.
Proven track record of delivering complex enterprise implementations successfully.
Bachelor's degree required

Nice To Haves

Experience in supply chain, logistics, freight audit payments, finance operations, or enterprise SaaS platforms preferred.
MBA or Operations/Supply Chain specialization preferred.

Responsibilities

Act as a strategic advisor to enterprise customers across operations, finance, supply chain, and IT teams.
Partner with customers to define business objectives, requirements, priorities, and transformation roadmap.
Build strong relationships with customer stakeholders from operational teams to executive leadership.
Help customers rethink workflows, freight operations, payments, and enterprise processes through technology.
Design end-to-end enterprise solutions integrating ERP, TMS, Spend management, and other enterprise systems.
Create solution architecture, design documents, process flows, and implementation blueprints.
Translate business requirements into scalable technical and functional solutions.
Ensure solutions align with enterprise architecture, security, governance, and scalability requirements.
Lead end-to-end implementation and migration of enterprise customers onto the platform.
Drive execution across integrations, data migration, testing, and go-live.
Manage complex, multi-stakeholder enterprise implementations.
Ensure successful adoption, delivery excellence, and business value realization.
Partner with product and engineering teams for integrations, feature adoption, and product improvements.
Provide customer insights and feedback to influence product roadmap and platform capabilities.
Act as the bridge between business stakeholders and technical teams.
Analyze customer data, workflows, and operations to identify improvement opportunities.
Recommend process optimization, automation, and cost reduction opportunities.
Define business outcomes and measure success metrics post-implementation.
Establish implementation best practices, frameworks, and delivery playbooks.
Continuously improve delivery processes and implementation methodology.
Help define and scale enterprise delivery organization standards.