AI Delivery Lead

Capgemini • Montreal, QC

2d • CA$105,000 - CA$129,000 • Remote

About The Position

The AI Delivery Lead is responsible for the end-to-end delivery of AI-powered Copilot agents within Client's COO and PMO domain. This role bridges delivery leadership with hands-on solution design, ensuring that agentic solutions built on Microsoft Copilot Studio are delivered on time, within scope, and aligned to business outcomes. The role requires close collaboration with Client's stakeholders, working group leads, and the broader vendor squad.

Requirements

• Copilot Studio mandatory deep working knowledge of agent configuration, testing, and deployment.
• Power Automate advanced flow design, including approvals, error handling, and business logic.
• RAG design: hands-on experience with SharePoint, Microsoft Graph, and connector-based retrieval architectures.
• Prompt architecture: ability to write, structure, and design reusable prompt patterns at scale.
• MCP connector strategy experience defining and implementing integration approaches across enterprise tooling.
• Governance & security: practical knowledge of Entra ID, data boundaries, and enterprise access controls.
• Delivery leadership: proven track record managing AI or digital delivery programs in financial services.

Nice To Haves

• Experience delivering AI solutions within a Tier 1 financial institution (banking, wealth management, or capital markets).
• Familiarity with Client's operating model, PMO structures, or COO domain.
• Microsoft certifications in Power Platform, Azure AI, or Copilot Studio.
• Experience working in vendor managed services delivery models with client-side governance.

Responsibilities

• Lead end-to-end delivery of AI agent solutions across PMO and COO use cases, managing scope, timeline, risks, and dependencies.
• Provide hands-on solution design for Copilot Studio agents, including prompt architecture, RAG patterns, and connector strategy.
• Architect retrieval-augmented generation (RAG) pipelines using SharePoint, Microsoft Graph, and custom connectors.
• Design and maintain reusable prompt templates and patterns to ensure consistency across agent deployments.
• Define and execute MCP (Model Context Protocol) and connector integration strategy across the engagement.
• Implement governance and security controls, including Entra ID integration and data boundary enforcement.
• Coordinate with Client acceptance testing and SME review working groups to ensure quality sign-off.
• Build and maintain Power Automate workflows to support agent orchestration and business process automation.
• Serve as the primary delivery interface between the Capgemini vendor squad and Client program leadership.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed