AI & Business Transformation Manager
About The Position
S&J Plumbing is seeking an AI & Business Transformation Manager to help build a smarter, more efficient organization as we continue to grow. This is not a traditional IT or software engineering role. We are looking for a business-minded problem solver who can identify operational inefficiencies and implement practical solutions using AI, automation, process improvement, and internal technology. You'll work directly with leadership and department managers to understand how work gets done today, uncover opportunities for improvement, and design scalable systems that improve productivity, consistency, and business performance.
Requirements
- Business process improvement
- AI implementation and adoption
- Workflow automation
- Operations management
- Digital transformation
- Systems implementation
- Internal application development
- Low-code/no-code platforms
- Project and change management
- Business analysis
- HR and recruiting technology
- Employee training and development
- Experience and proven results are more important than certifications.
- Builder, problem solver, and continuous improvement mindset.
- Comfortable working with both leadership and frontline employees.
- Ability to quickly move from idea to execution.
- Passionate about building systems that help people do their jobs more effectively.
Nice To Haves
- Processes you've automated
- Internal tools or applications you've built
- AI solutions you've successfully implemented
- Recruiting, onboarding, or HR systems you've improved
- Projects that saved significant employee time
- Systems that helped a company scale without adding unnecessary overhead
- Cross-platform integrations and workflow redesigns that delivered measurable results
Responsibilities
- Analyze workflows across operations, dispatch, call center, accounting, marketing, recruiting, HR, warehouse, sales, and field teams.
- Identify repetitive tasks, manual processes, bottlenecks, communication gaps, and inefficiencies.
- Redesign processes to improve scalability, consistency, employee experience, and operational performance.
- Identify and implement practical AI solutions across the business, including operations, customer service, sales, recruiting, onboarding, training, HR, accounting, reporting, and knowledge management.
- Evaluate emerging AI technologies and determine where they can create measurable business value.
- Develop standards and best practices that drive successful AI adoption.
- Build automated workflows and integrations between business systems.
- Develop internal tools and applications using modern low-code and AI-assisted platforms such as Zapier, Make, n8n, Replit, Cursor, Lovable, Claude Code, and similar technologies.
- Take projects from concept through implementation and employee adoption.
- Improve hiring, onboarding, training, and employee development processes.
- Streamline applicant tracking, interview scheduling, candidate communications, onboarding workflows, and employee administration.
- Build dashboards and systems that provide leadership visibility into recruiting, training, and workforce development.
- Document key business processes and create scalable SOPs.
- Develop AI-assisted knowledge management systems that make information easy to access and maintain.
- Train employees and managers on new tools, automation, and AI best practices.
Benefits
- 100% paid Medical, Dental & Vision Insurance (for you and your family)
- 401(k) with 5% company match
- Weekly pay
- 2 weeks PTO + paid holidays
- Quarterly company outings & team events
- Strong leadership support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
