AI Business Risk and Control Director

Citi • Getzville, NY

3d • $200,000 - $300,000 • Hybrid

About The Position

Citi is looking for a Senior Manager, AI Risk and Controls to lead independent oversight of AI use cases and AI assets across the business, ensuring every deployment meets Citi's governance standards and applicable regulatory requirements. Sitting within Citi's Non-Financial Risk function, this is a high-impact leadership role that places you at the centre of one of the most strategically important challenges in financial services — governing AI responsibly at scale. You will operate with delegated authority, shape AI risk appetite, and serve as the senior escalation point for complex AI risk matters across a global portfolio.

Requirements

• 15 or more years of experience in risk management, controls, or a related field within a large-scale, global financial institution, including 8 or more years in a senior management capacity across multiple disciplines.
• Established track record leading and managing senior teams (VP or Director level) within a matrixed, global organisation, including experience defining operating models and building risk and control functions from the ground up.
• Deep knowledge of AI and machine learning models and their associated risks — particularly for Generative AI and Agentic AI — including controls to manage hallucination, model drift, bias, and autonomy risks across the full deployment lifecycle.
• Ability to assess and classify AI risk levels across development, pre-production testing, production monitoring, and decommissioning stages, and to credibly challenge testing results, model performance metrics, drift detection outputs, fairness metrics, and explainability reports.
• Broad knowledge of AI governance frameworks, risk management policies, applicable AI regulation (including the EU AI Act and NIST AI RMF), and associated risk disciplines including Model Risk, Cyber Risk, Third Party Risk, and Data Governance.
• Exceptional ability to influence senior stakeholders across business, technology, compliance, and operations functions, and to communicate complex AI risk concepts clearly to both technical and non-technical audiences.
• Bachelor's degree or equivalent university qualification in a relevant field.

Nice To Haves

• Master's degree in a relevant discipline such as risk management, data science, finance, or law.
• Experience building and scaling a risk and control function from inception, including defining the organisational structure, talent strategy, and resource model.
• Familiarity with AI fairness metrics, explainability frameworks, and adversarial risk evaluation methodologies within a regulated financial services environment.

Responsibilities

• Exercise delegated approval authority for AI use cases and AI assets, conducting comprehensive risk and controls assessments and providing the required first-line sign-off for higher-risk deployments before escalation to the second line of defence or governance committees.
• Lead independent, risk-based reviews of pre-release testing results, control design, residual risk, and approval conclusions — including assessment of guardrail adequacy and mitigating strategies — to confirm all requirements are met before any AI asset moves into production.
• Monitor AI use case and asset performance against approved parameters, challenge risk indicators and control effectiveness, and escalate material control failures, performance breaches, or unapproved activity promptly to the appropriate governance and risk teams.
• Assess the impact of new and changed AI use cases on existing business processes and controls, ensuring material changes in scope, technology, data, autonomy, or regulatory profile are evaluated and routed for reapproval before implementation.
• Build, lead, and develop a high-performing team of AI risk and control professionals, setting clear objectives, providing mentorship, and establishing a culture of accountability and continuous improvement.
• Represent the AI risk and control function at senior executive forums, governance committees, and Board-level discussions, serving as the authoritative voice on AI risk posture and control adequacy across the portfolio.
• Define and drive the strategic multi-year roadmap for the AI risk and control framework, ensuring alignment with Citi's enterprise AI strategy and the evolving regulatory landscape including the EU AI Act and NIST AI Risk Management Framework.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior