AI Automation and Data Strategy manager

Ericsson•Plano, TX

5d•Onsite

About The Position

We are seeking a highly technical and dynamic leader to drive AI-powered automation and data strategy across our global hyperscaler programs. In this role, you will operate as a hands-on leader and strategist, shaping and executing the roadmap for automation, tooling, and data-driven decision-making. While an individual contributor role, you will lead a global, matrixed team to design scalable solutions that improve delivery quality, accelerate deployments, industrialize operations and optimize the cost structure. This is a unique opportunity to work at the intersection of data center engineering, AI-driven automation, and global service delivery, influencing how next-generation infrastructure is built and operated at scale.

Requirements

Bachelor’s or higher degree in Engineering, Computer Science, or a related field
10+ years of experience across: Data center or telecom infrastructure engineering, Automation (scripting, tooling, platforms), Large-scale deployment or operations programs
Strong understanding of: Available AI/ML applications in operations and automation, Data lake and AI platform options
Proven experience defining and executing automation and data strategies at scale
Experience working in a global delivery model, including offshore and nearshore teams
Ability to lead in a matrixed organization
Strong problem-solving and analytical skills, with a focus on operational efficiency and scalability
Comfortable operating across multiple time zones in a fast-paced environment

Responsibilities

Define and execute the AI-driven automation and data strategy for global hyperscaler delivery programs
Establish a scalable tools and automation roadmap aligned with engineering and delivery goals
Identify and prioritize high-impact automation use cases
Build business cases and secure leadership approval
Collaborate with peers to identify improvement needs and prioritize use cases
Lead a matrixed global team across regions and functions to deliver automation solutions end-to-end
Drive execution, adoption, and continuous improvement of automation tools and data capabilities within the approved budget
Partner with engineering, delivery, and commercial teams to embed solutions into live programs
Enable data-driven operations through advanced analytics and AI capabilities
Leverage AI/ML to improve efficiency, quality, forecasting, and root cause analysis
Define data standards, instrumentation, and feedback loops to continuously optimize delivery
Support development of customer APIs
Establish metrics to measure program effectiveness, efficiency, and automation ROI

Benefits

Choice of three medical plan options
Dental plan option
Company credits towards medical and dental premiums
Annual bonus
401(k) Plan with automatic 3% company contribution
401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits for basic life insurance and basic accidental death and dismemberment coverage
Company credits for short-term and long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs