AI Architect

SwitchThink Solutions•Phoenix, AZ

5d•Hybrid

About The Position

SwitchThink Solutions is a rapidly expanding technology firm that supports its parent organization, Desert Financial Credit Union, and over 175 credit unions across the nation. Our offerings are built upon the Correlation Keystone Platform and enhanced by managed services, cloud hosting, disaster recovery, business intelligence, and AI solutions. We pride ourselves on client trust, having maintained zero customer churn for eight years and consistently achieving high client advocacy with an NPS of 84. Our employees share this commitment, fostering a collaborative, team-oriented environment with a shared drive for excellence. Supported by the financial strength of Desert Financial Credit Union, we provide both stability and significant growth prospects.

Requirements

Bachelor's degree in Computer Science, Data Science, Information Systems, Engineering, or a related field (preferred) OR equivalent combination of education and experience required.
8+ years of progressive experience in solutions architecture, AI/ML engineering, or Microsoft cloud consulting required.
5+ years of experience serving in a technical advisory or client-facing solutions capacity, including solutions architecture, technology consulting, professional services, and/or advising executives and senior stakeholders required.
3+ years of hands-on experience with Microsoft Power Platform and conversational AI technologies, including experience with Microsoft Copilot Studio (formerly Power Virtual Agents), Azure AI Foundry/Azure OpenAI, and Power Apps, Power Automate and Dataverse required.
Copilot Studio design, including multi-agent orchestration, plugins/actions, and grounding.
Azure AI Foundry, Azure OpenAI, and RAG pipeline architecture.
Power Platform architecture (Power Apps, Power Automate, Dataverse, Power Pages) and Dynamics 365 integration patterns.
API and systems integration architecture across enterprise platforms and data sources.
Working knowledge of data pipelines and data quality fundamentals required.
Structured discovery — translating ambiguous client requirements into scoped technical solutions.
Executive-level communication, framing outcomes in terms of business value, risk, and ROI rather than technical detail.
Facilitating architecture sessions and leading proof-of-concept efforts with client stakeholders.
Ability to influence without direct authority across client and internal delivery teams.
AI readiness assessment: data governance, compliance, and infrastructure prerequisites for Copilot/agent deployment.
Security and multi-tenant data governance for client-facing AI solutions.
Responsible AI principles, including bias, explainability, and human-in-the-loop design required.
Building reusable components and frameworks across client engagements, rather than one-off solutions.
Mentoring engineers and developers in AI/automation best practices.
Technical documentation and architecture-decision communication to senior client and internal stakeholders
Hands-on expertise with Microsoft Copilot Studio, Azure AI Foundry, and Power Platform across multiple client environments.
Microsoft Power Platform Solution Architect (PL-600), Microsoft Certified: Azure Solutions Architect Expert (AZ-305) required (or ability to obtain within 90 days of hire).

Nice To Haves

Advanced degree (Master's in a technical discipline, or MBA) preferred.
1+ years' experience in financial services, banking, or credit unions, or another regulated enterprise environment preferred.
Prior experience architecting solutions for external clients (consulting/professional services background), given this role's client-facing nature preferred.
Microsoft Certified: Azure AI Engineer Associate (AI-102), or emerging AI-governance credentials such as ISO/IEC 42001 preferred.

Responsibilities

Designs, builds, and leads the delivery of enterprise-grade AI solutions for SwitchThink and its clients.
Partners with business and technology leaders to identify opportunities for AI-driven transformation, develop AI strategies and roadmaps, and establish scalable AI capabilities.
Translates business objectives into secure, scalable, production-ready solutions.
Evaluates emerging technologies, defines AI architecture standards and best practices, and creates reusable frameworks and accelerators.
Guides cross-functional teams through discovery, design, implementation, adoption, and optimization.
Helps shape SwitchThink's AI capabilities while delivering impactful solutions across client environments.
Partners with business and technology leaders to identify opportunities for AI-driven transformation and develop AI strategies and roadmaps for SwitchThink and its clients.
Translates business objectives into secure, scalable, production-ready AI solutions across Copilot Studio, Azure AI Foundry, Power Platform, and CAIP, owning architecture decisions for assigned engagements.
Defines AI architecture standards and best practices, and creates reusable frameworks and accelerators that establish scalable AI capabilities across engagements.
Guides cross-functional teams through discovery, design, implementation, adoption, and optimization as a trusted technical advisor and hands-on architect.
Evaluates emerging AI technologies and platforms for applicability to SwitchThink and its clients.
Defines technical standards, integration patterns, and security/data-governance requirements for AI deployments; assesses AI readiness and evaluates technical risk.
Helps shape SwitchThink's internal AI capabilities and mentors engineers and developers on AI/automation best practices.