AI Application Project Manager

Finastra Technology•Atlanta, GA

About The Position

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. What will you contribute? As part of Finastra’s AI COE, we are seeking an AI Application Project Manager focused on delivery across our product-aligned delivery pods, to embed AI into some of our most critical Finastra products.

Requirements

Experience in project or program management in Banking and Financial implementation projects
Implementation with Client facing experience
Project management certifications (PMI, CSM, Agile, SAFe, etc.,)
Strong communication, negotiation and stakeholder expectation management skills

Nice To Haves

Experience with Finastra products is a plus

Responsibilities

End to End project delivery: Lead and drive projects from Intake till Delivery and ensure that projects remain in-scope and meet budgetary, scheduling, and quality requirements.
Planning: Develop detailed implementation project plans, outlining the scope, timeline, milestones, resource allocation, and deliverables for each client engagement.
Client management: Work closely with clients to understand their specific requirements, business processes, and objectives for the banking system implementations
Requirements Analysis: Collaborate with business consultants, solution architects and clients to gather, analyze, and document functional and technical requirements for the core banking software.
Solution Design: Liaise between Finastra's product experts, solution and technical teams in designing the most suitable solution that aligns with client needs and meets industry best practice.
Stakeholder Management: Act as the main point of contact for clients, ensuring effective communication and collaboration between Finastra and the client's project team.
Resource Management: Assemble project teams from various functional areas within Finastra, assigning roles and responsibilities to ensure efficient project execution.
Risk Management: Identify potential risks and challenges during the implementation process and develop mitigation strategies to address them proactively.
Issue Resolution: Manage and escalate issues, ensuring prompt resolution and minimizing disruptions to the project timeline.
Change Management: Develop change management strategies to assist clients in adopting the new core banking system and effectively manage organizational change.
Reporting and Documentation: Manages the daily/weekly project team assignments and monitors progress against the work plan to ensure that objectives are met within the prescribed time, cost, and quality measures.
Communication and Cadence: Creates, manages, and distributes project communications artifacts like charters, schedules, and budgets. Provides project status updates and steering committees, etc., at predetermined time intervals to all stakeholders.
Publishing project reports, KPI metrics, retrospectives, lessons learned and best practices
Project budgeting and costing: Manage and monitor project forecast and budget to ensure projects are executed within allocated budgets by optimizing costs and control cost leakages.
Closure: Ensure standardized closing ceremonies and orchestrate successful project handovers to post-implementation support teams.
Continuous Improvement: Identify opportunities to improve implementation methodologies, tools, and best practices to enhance future project delivery
Client Satisfaction: Ensure a high level of client satisfaction by delivering projects on time, within budget, and exceeding client expectations.
Program governance: Align on program and portfolio frameworks and methodologies.

Benefits

Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
Medical, life & disability insurance, retirement plan, lifestyle and other benefits
Sustainability: Benefit from paid time off for volunteering and donation matching.
DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!