AI and Automation Developer

Ericsson • Plano, TX

20h • Onsite

About The Position

Join Ericsson’s Technology Operations AI (TOAI) team to operationalize AI and automation at scale across North America. You’ll build production-grade AI, GenAI, and agentic solutions that streamline telecom operations, cut manual work, and enable faster, data-driven decisions—delivering measurable cost and efficiency gains in how networks are deployed and managed.

Requirements

• Bachelors in Computer Science or related field of study
• 3 to 5 years' experience in Python, SQL DB, Flask, Pandas, JSON, Angular (preferred) or React.
• Strong experience with Python development, including libraries such as Pandas and JSON handling.
• Hands-on experience building REST APIs using Flask or similar frameworks.
• Experience working with LLM-based systems, including prompt engineering and model configuration.
• Familiarity with agent frameworks such as LangChain or LangGraph.
• Experience with cloud-native architecture and API-based integrations.
• Knowledge of containerization technologies (Docker) and orchestration platforms such as Kubernetes (AKS preferred).
• Strong experience with SQL and structured data processing.
• Experience with API testing tools such as Postman.
• Strong collaboration, problem-solving, and communication skills.

Nice To Haves

• Experience designing agent-based workflows including memory management, tool orchestration, and human-in-the-loop interactions.
• Experience deploying AI solutions in Azure cloud environments.
• Familiarity with Angular or React for building lightweight user interfaces.
• Experience with YAML-based configuration and infrastructure automation.
• Exposure to AI observability and application monitoring tools.
• Experience with Azure Application Insights, Docker, Kubernetes

Responsibilities

• Design and ship AI-powered automation and agentic workflows that eliminate manual operational tasks.
• Build LLM/GenAI solutions (GPT-style interfaces, conversational agents, workflow tools) backed by Python REST APIs.
• Orchestrate agents with LangChain/LangGraph, including memory/state, tool integrations, and human-in-the-loop patterns.
• Develop scalable data pipelines using Pandas/SQL/JSON; integrate with enterprise APIs in secure cloud-native architectures.
• Containerize, deploy, and operate solutions with Docker and Kubernetes (AKS), preferably in Azure.
• Monitor and troubleshoot with observability (e.g., Azure Application Insights) and document architectures, workflows, and pipelines.
• Partner cross-functionally to identify automation opportunities that reduce cost and improve execution efficiency.

Benefits

• Annual bonus
• Choice of three medical plan options
• Dental plan option
• Company credits towards medical and dental premiums
• 401(k) Plan with automatic 3% company contribution
• 401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company credits for basic life insurance and basic accidental death and dismemberment coverage
• Company credits for short-term and long-term disability coverage
• Stock Purchase Plan
• 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level