AI Adoption Specialist

Seaboard Marine•Miami, FL

1d•Onsite

About The Position

The AI Adoption Specialist drives the successful adoption of Microsoft Copilot and other approved AI tools across the organization, serving as a hands-on coach to employees and managers throughout the business. The role is primarily field-based: the majority of time is spent working directly with employees and business units across company facilities, delivering in-person coaching, demonstrations, and real-time problem-solving that build confidence and improve productivity. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. GEOGRAPHIC REGION: Please note applications out of the geographic region for position applied will not be considered.

Requirements

Three (3) or more years of experience delivering employee training, teaching/facilitating learning programs, or Organizational Development initiatives.
Experience designing and delivering instructor-led training programs.
Experience facilitating workshops, classroom instruction, webinars, or group presentations.
Excellent presentation, facilitation, coaching, and public speaking skills.
Ability to explain technical concepts in simple, practical language.
Demonstrated ability to quickly learn and apply emerging technologies.
Strong interpersonal, analytical, organizational, and problem-solving skills.
Working knowledge of Microsoft 365 applications.
Ability to adapt and maintain job aids and learning resources.

Nice To Haves

Experience using Microsoft Copilot preferred; familiarity with ChatGPT, Claude, or similar AI tools is a plus.
AI-related certification (e.g., Microsoft Copilot, Microsoft AI, OpenAI, Anthropic Claude, Google AI, or similar) preferred.
Basic understanding of prompt engineering and responsible AI practices.
Bilingual (English/Spanish) preferred.

Responsibilities

Deliver hands-on, real-time coaching to employees and managers on the practical use of Microsoft Copilot and approved AI tools, including one-on-one and small-group sessions, as well as instructor-led, virtual, and hands-on training such as workshops, demonstrations, and lunch-and-learn sessions.
Prepare lesson plans, agendas, and materials for coaching sessions, workshops, and training.
Partner with employees and managers to identify opportunities where AI can reduce repetitive work, improve quality, and increase productivity.
Identify, document, and share practical AI use cases that can be replicated across departments.
Teach employees to write effective prompts and build practical AI workflows for everyday work.
Help employees overcome barriers to AI adoption.
Partner with department leaders, Human Resources, Information Technology, and Learning & Development to identify AI use cases and support adoption initiatives.
Demonstrate AI solutions during team meetings and business discussions.
Serve as the primary point of contact for employee questions on Microsoft Copilot and approved AI tools, and provide follow-up coaching after training.
Escalate technical issues to Information Technology when appropriate.
Maintain and update quick reference guides, prompt libraries, FAQs, and job aids as Copilot capabilities evolve.
Support internal communications promoting AI awareness, responsible use, and adoption.
Promote the responsible, ethical, and secure use of only company-approved AI tools for business purposes.
Identify governance or compliance concerns and escalate them appropriately.
Educate employees on company AI policies, data privacy, confidentiality standards, and appropriate AI usage, and reinforce governance standards during training and coaching.
Monitor adoption and give leadership insights and recommendations to increase AI adoption and business value.
Stay current on Copilot enhancements and emerging AI technologies, and research best practices in AI adoption and workplace learning.
Pursue ongoing professional development on AI technologies and company-approved tools.
Collect and summarize employee feedback to refine training materials and coaching approach.
Introduce approved AI tools to new employees as part of onboarding.
Assist with testing new AI features or tools before broader rollout.
Maintain records of coaching sessions, attendance, and adoption metrics.
Monitor industry and vendor trends in workplace AI adoption.
Perform other related duties as assigned.