AI Adoption Lead

International Rescue Committee

23h•Hybrid

About The Position

The International Rescue Committee (IRC) is seeking an AI Adoption Lead to integrate AI into the Airbel Impact Lab's daily operations. This role focuses on understanding current workflows, determining the optimal division of tasks between humans and AI, and redesigning processes accordingly. The AI Adoption Lead will act as a resource for various teams, diagnosing workflows, co-designing AI-driven solutions, and building local capacity for sustained adoption. This is an individual contributor position requiring the ability to use AI platforms to rapidly create functional tools and automations without traditional coding. The role is part of the Strategy & Delivery team but collaborates across the department, supporting multiple teams simultaneously. The goal is to enhance AI fluency across Airbel by building reusable tools and templates, and fostering AI champions within teams, rather than creating dependency on a central expert. The position will also establish a lightweight intake and prioritization process for AI initiatives to focus on high-value opportunities. Responsibilities include hands-on coaching, training, workflow diagnosis, AI solution design, prototyping, and ensuring practical, sustainable solutions. The role also involves establishing quality standards for AI outputs, developing responsible AI use guidelines, and building scalable infrastructure like playbooks and prompt libraries. Additionally, the AI Adoption Lead will contribute to IRC's broader AI Transformation efforts by sharing insights and staying current with AI developments.

Requirements

4–7 years of relevant professional experience (e.g., process improvement, product management, solutions engineering, research operations, or a related field), with increasing recent focus on applying AI tools to personal and/or team workflows
Deep fluency with frontier AI platforms (e.g., Claude’s full suite of tools and capabilities), including comfort executing sophisticated, multi-step prompting against real operational data / context and using AI to generate and iterate on functional tools (e.g., dashboards, automations, lightweight applications)
Demonstrated ability to decompose how work actually gets done, determine which tasks AI should own versus humans, and reconstruct workflows accordingly.
Strong facilitation skills, with the ability to bring non-technical colleagues along and build their confidence with AI tools.
Strong written communication skills, particularly the ability to create clear, usable documentation and instructional materials.

Nice To Haves

Experience working across cultures
Demonstrated interest in IRC's humanitarian mission

Responsibilities

Provide hands-on coaching, training, and feedback loops that build staff comfort and competence with AI tools.
Support teams in developing sophisticated, multi-step prompting workflows against real operational data.
Monitor adoption and usage patterns, adjusting approach to ensure sustained uptake rather than one-off experiments.
Identify and develop AI superusers within each team who can champion and sustain AI-enabled practices after direct engagement ends.
Work alongside pillar teams to map and diagnose existing workflows, identifying high-value opportunities for AI-enabled improvement.
Build and scale reusable AI-enabled solutions (e.g., prompt libraries, tools, and workflow templates) that can be deployed across teams.
Prototype and iterate quickly, moving from diagnosis to working solution with minimal overhead.
Ensure solutions are practical, sustainable, and designed for handoff (not dependent on ongoing central support).
Establish and maintain quality standards for AI-generated content and outputs across the department, ensuring accuracy, consistency, and alignment with Airbel’s mission.
Develop review protocols and guardrails that help teams use AI confidently while managing risks around hallucination, bias, and data sensitivity.
Contribute to organizational thinking about responsible AI use, ensuring Airbel’s practices reflect both ambition and rigor.
Build and maintain repeatable playbooks, prompt libraries, and workflow templates that allow AI-enabled practices to scale across the department.
Establish and run a lightweight intake and prioritization process for AI work across the department (e.g., request intake, triage criteria, and a clear queue/roadmap) so effort is driven by impact rather than volume or urgency of requests.
Define “what good looks like” for AI-enabled solutions (e.g., quality checks, human review expectations, evaluation approaches, and documentation requirements) and ensure new solutions meet these standards before broad rollout.
Document lessons learned, edge cases, and best practices in accessible formats that enable self-service adoption.
Continuously update resources as AI capabilities evolve, ensuring the department’s toolkit reflects what’s currently possible.
Feed insights, best practices, and emerging AI capabilities from departmental work into IRC’s broader AI Transformation efforts as directed by the Director of Strategy & Delivery.
Stay current with frontier AI developments and continuously reassess what’s possible, proactively identifying new opportunities for the department.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles