AI Adoption Lead

Section • ,

45d • $140,000 - $160,000

About The Position

Section is an AI transformation company that helps organizations get real value from generative AI. AI-powered workforces will have a sustained competitive advantage over the next decade, but most of the workforce is unprepared. We help organizations plan their AI transformation, upskill their workforce, and integrate AI into their workflows and business processes – all with the goal of driving real productivity gains and ROI. Our goal is to bring a million workers into the “AI class” by 2026.

We are looking for an AI Adoption Lead to own AI adoption outcomes across our enterprise client portfolio. You are the primary driver of valuable, sustained LLM usage at our clients — using Section Coach as your core platform and change management as your methodology. You'll own Section Coach end-to-end across your accounts (there's no one else doing this), and pair it with the activation programs, live sessions, and communications campaigns that turn a software deployment into real behavioral change. In partnership with a Transformation Consultant, you'll own the execution that drives client adoption outcomes and Section Coach engagement metrics across your portfolio.

This role requires both strategic thinking and hands-on execution. You'll shift between designing a communications strategy for a 10,000-person organization and customizing a client's Section Coach deployment on the same day. You must be a power user of AI tools yourself — and the internal expert on how to use Section Coach to drive meaningful LLM adoption.

Requirements

• 3-5 years in consulting or in internal digital transformation efforts. You've owned complex, multi-stakeholder engagements and are accountable for outcomes
• You have a strong POV on why AI adoption programs fail and know what it actually takes to drive lasting behavior change in a workforce
• You're a confident facilitator. You've led live sessions with enterprise audiences and know how to leave a room energized and clear on how to change the way they work
• You're a power user of AI tools. You've completely rebuilt how you work using AI and can model and teach that to others
• You're a strong written communicator. You’re able to write for a client audience, as well as put together messaging and assets for your clients leaders, managers, and employees
• You’re comfortable learning a SaaS tool deeply, setting it up correctly for different client environments, and tracking down issues when something isn’t working
• You're self-directed with a strong ownership mentality. You track your own commitments, flag issues before they escalate, and manage multiple accounts without losing threads

Nice To Haves

• Experience driving LLM adoption inside a large enterprise
• Background in organizational change management consulting

Responsibilities

• Own the end-to-end Section Coach deployment for your clients. From initial setup and customization to ongoing optimization. You are the internal expert on the platform and the person accountable for keeping it healthy, current, and driving usage
• Design and execute adoption programs that drive sustained LLM usage. Build activations, ongoing engagement events, and workshops (e.g., Section Coach Demos, Lunch & Learns, Promptathons), develop communications campaigns, and adapt tactics
• Facilitate live client sessions independently. Lead activation and enablement sessions. You can hold a room of skeptical enterprise employees and leave them with a reason and path forward to change how they work
• Build the employee-facing materials that make AI clear and actionable. Session decks, communications templates, role-based guides, or activation content tailored to each client's workforce, context, and AI tools.
• Monitor adoption health across your clients and act on what you see. Track Section Coach engagement metrics and client adoption indicators, flag at-risk accounts early with a recommended path forward, and synthesize data for client reviews and TC briefings

Benefits

• We're backed by leading investors
• serve Fortune 100 companies including Unilever, IBM, Nike, Adobe and Autodesk
• equal opportunity employer committed to diversity and inclusion
• All employment is decided on the basis of qualifications, merit, and business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed