AI Account Director

TheAppLabb•Toronto, ON

22d

About The Position

AI Labb is the Data & AI division of TheAppLabb, a technology innovation firm that has launched 750+ applications over the past 18 years for global brands. We bridge the gap between AI's promise and business reality, delivering pragmatic AI solutions that create measurable business outcomes. Our approach is business-first, starting with client objectives to ensure every AI initiative delivers measurable ROI. We are looking for builders who share this philosophy. Our work increasingly involves designing enterprise agentic frameworks, including orchestration, observation, and decision-modelling layers that unify clients' existing AI platforms into coherent, governable, brand-safe systems. We are connected into the Canada AI Alliance and Global AI Leaders Alliance networks, providing cross-industry visibility into how leading AI organizations are building.

Requirements

8+ years selling enterprise technology services, with a track record of closing multi-million-dollar engagements into executive buyers.
A consulting or professional-services background. You can hold a business conversation about operations, margin, and risk before anyone opens a slide.
Fluency in AI: what agentic systems actually do, where they fail, and how enterprises govern them. You do not need to build them.
AI-native working habits. You use these tools daily in your own work — research, account planning, proposal drafting, follow-up.
Comfort as the senior person in the room with a CIO, COO, or divisional GM.

Nice To Haves

Existing relationships in one or more of our target sectors.
Demo delivery - you can run a working demo yourself rather than scheduling one.
RFP and proposal writing strength.
Partner-led selling through hyperscalers or systems integrators.

Responsibilities

Run client Discovery calls & Discovery wedges (AI use case demos, AI-DLC framework workshop, agentic framework workshop, AI ROI calculator wedge, AI Talent playbook wedge, AI adoption playbooks wedge etc)
Pursuit management: qualification, stakeholder mapping, pursuit plan, timelines, internal resourcing.
Solution shaping: Frame the client problem and the commercial case. Own the narrative, the value case, and the fit.
Proposals and RFPs: Own the proposal and its commercial structure, including pricing and scope trade-offs.
Negotiation and close: Carry the number. Own MSAs, SOWs, and renewal negotiations through to signature.
Client partnership: Be the client's senior point of contact after signature. Protect delivery quality, surface issues early, and stay in the account.
Account growth: Mine and farm the accounts you close. Expand from the first engagement into adjacent business units and use cases.