Agility Senior Associate - Risk Tech

JPMorgan Chase & Co.•Plano, TX

About The Position

Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment. As an Agility Senior Associate in the Corporate Technology - Consumer and Community Banking- Risk Tech team, you will be a servant leader, coach, and strategic partner who drives the adoption and scaling of Agile and Lean practices across a large Risk Product portfolio. You will enable and coach agile teams in partnership with other Agility Leads, Product Owners, and engineering leads, accelerating delivery of high‑quality risk outcomes and maturing product management practices. You will partner closely with the Product Portfolio Office and senior leaders (Executive Leaders, VPs, Directors) to set and achieve Agile and product education goals while cultivating an inclusive, learning culture that values diversity, curiosity, and continuous improvement.

Requirements

5+ years in Agile product development or delivery, with hands‑on coaching and facilitation across multiple teams in complex technology environments
Expertise in Agile and Scrum with practical application in product organizations and fluency with Kanban and Lean practices
Working knowledge of scaling approaches (e.g., LeSS) and experience coordinating outcomes across many teams and shared platforms
Demonstrated ability to coach and influence at all levels (i.e., engineers to executives) and strong executive presence and concise storytelling with data
Proven backlog management and flow optimization skills in story mapping, slicing, empirical planning, and outcome‑based road mapping
Strong facilitation, coaching, conflict resolution, and mediation skills that build high‑performing, psychologically safe teams
Ability to anticipate and remove organizational impediments in navigating and leveraging capabilities across the firm to solve local problems
Practical understanding of risk and control concepts relevant to technology delivery with disciplined escalation and follow‑through

Nice To Haves

Experience in consumer banking risk domains (e.g., credit risk decisioning, fraud, collections, disputes, operational/technology risk) within product delivery contexts
Familiarity with portfolio governance and value management (OKRs, KPIs, productivity/flow metrics, capacity planning)
Certifications in Agile/Lean (e.g., Scrum Master, Product Owner, Kanban, Lean/Kaizen) and/or process improvement (e.g., Lean Six Sigma)
Experience coaching large groups, facilitating training/bootcamps, and setting product education goals in partnership with Agility/Portfolio Offices
Exposure to control automation, observability/monitoring, and evidence management practices that streamline risk readiness for releases
Ability to synthesize complex information into concise leadership materials and strong data analysis skills for trend and health reporting

Responsibilities

Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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