Agile Transformation Program Manager – IT Operations & Global Information Security

Fusion HCR•Las Vegas, NV

7d•Hybrid

About The Position

Fusion HCR is seeking a highly analytical, systems-thinking Technical Program Manager (TPM)/Scrum Leader (SL) to architect and drive the execution of our Enterprise Transformation operating model. In this highly specialized role, you will develop, manage, and maintain the solution backlog and roadmap across four critical pillars: AI & Analytics, Product Management, Agile Ways of Working, and Modern Governance. A primary focus of this position is technical and data-driven: you will partner with our Enterprise Lean Portfolio Management (ELPM) team to integrate Azure DevOps (ADO), Jira, and Bloomfilter.ai with our Aristocrat Solution Delivery (ASD) framework and Agile Ways of Working (WoW) that is currently being rolled out and implemented across the organization within Product Management, IT Delivery, and the Portfolio Management Organization (PMO). The goal is to move these organizations away from qualitative static reporting to a fully automated, quantitative, data-driven decision-making engine. Additionally, you will serve as the hands-on Scrum Leader, facilitating sprint execution for the core team delivering these transformation capabilities. Working in our highly mature Agile PMO requires an elite level of operational discipline and structural precision. This is an environment with exceptionally high expectations, where our staff must seamlessly blend Agile delivery with strict adherence to defined organizational processes, governance frameworks, and data structures. Success in this role means viewing standardized reporting and rigorous governance not as bureaucratic friction, but as the critical foundation for enterprise transparency, predictable value delivery, and transformational solution success!

Requirements

Expertise in project methodologies (e.g., Waterfall, Agile, Scaled Agile, Hybrid, etc.), tailoring approach to the work at hand.
Proficiency with Jira, Azure DevOps (ADO), Smartsheet, and data connectors such as SoftwareX.
10+ years in Technical Program Management and Scrum Leader role with a strong emphasis on leading large scale transformation efforts that transform the relationship between IT Delivery, Product Management, and the PMO to achieve value delivery and stated business outcomes.
Demonstrated success driving an enterprise-scale transformation utilizing Aglie, Lean, and Portfolio Management (LPM) principles.
PMI-PMP and/or PMI-ACP certification.
Scaled Agile Framework (SAFe) SPC, POPM, or Lean Portfolio Management (LPM) certification.
Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM) certification.

Nice To Haves

Experience working with Bloomfilter.ai or closely related software delivery analytics platforms that leverage AI for software development lifecycle (SDLC) diagnostics is a plus.

Responsibilities

Facilitate the process of building the backlogs for each of the workstreams, translating high-level operational strategies into highly detailed solution epics, features, and user stories within the ASD framework guidelines.
Run backlog refinement and prioritization sessions, ensuring at least 2-3 program increments of work are ready, near future, and longer-term stages at all times.
Develop and socialize the transformation roadmap, explicitly sequencing dependencies between AI/analytics deployment, tooling integrations, Product Management and Delivery training, and Agile capability building.
Ensure the roadmap is kept up to date and follows established governance, metrics, and reporting requirements defined by the PMO.
Serve as the Scrum Leader for the core transformation delivery team, facilitating all core ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, and Retrospectives.
Track team delivery metrics to optimize sprint predictability, proactively clearing technical blockers related to API feeds, data validation, and configuration challenges.
Manage all solution delivery within the program, ensuring adherence to PMO Governance and Management practices.
Develop comprehensive solution schedules in Smartsheet outlining tasks, timelines, resource requirements, and potential risks for executive-level reporting and ADO backlogs and roadmaps.
Define and prioritize use cases for embedding AI metrics and analytics into the WoW, ADO, and LPM processes within the delivery teams, Product Management organization, and the PMO.
Prepare training content for new capabilities and assist in delivering it to relevant audiences.
Provide tactical, role-based enablement emphasizing strict data hygiene across delivery teams, Product, and the PMO.
Provide focused hands-on facilitation during tooling clinics, ensuring new processes and tooling are adopted and viewed as a trusted, quantitative decision-making engine for users.
Adhere to well-established governance processes on managing risk mitigation, remediation, and contingency strategies.
Identify unaddressed issues, work on solutions, or find the appropriate owner to ensure only high-quality deliverables are produced.
Maintain accurate and up-to-date project documentation, including status reports, change requests, and meeting minutes/action items, ADO and Smartsheet reporting.
Provide regular status updates and progress reports to stakeholders and management.
Build trusted relationships within IT, Product Management, and across various business stakeholders to ensure clear solution charters, collaborative delivery, and shared accountability.
Work collaboratively with other transformation team members and the portfolio director that oversees the day-to-day solution activities.