Agile Operations & Jira Specialist

Larus Technologies•Ottawa, ON

1d•CA$75,000 - CA$90,000•Hybrid

About The Position

We are looking for an Agile Operations & Jira Specialist to drive how our teams plan, track, and deliver work across multiple projects and products. You'll own our Jira platform, coach teams on Agile practices, and enable cross-team capacity planning — ensuring our development engine runs smoothly as we scale. As an Agile Operations & Jira Specialist, you will be pivotal in overseeing the planning, execution, and delivery of AI projects and software products. You will work closely with cross-functional teams, including software developers, data scientists, product leaders, and clients, to ensure projects are delivered on time and within scope and budget. Your role will involve coordinating resources, managing timelines, mitigating risks, and ensuring clear communication across all stakeholders.

Requirements

3+ years of hands-on Jira administration experience (Cloud or Data Center) — configuration, workflows, JQL, automation, and reporting
3+ years in an Agile delivery, operations, or coaching role working across multiple teams
Demonstrated experience with cross-team capacity planning and resource allocation
Strong understanding of Agile frameworks (Scrum, Kanban) and their practical application
Excellent communication and facilitation skills: you can coach a team and present to leadership equally well
Bachelor’s degree in computer science, Engineering, Business, or related field
Proven track record of successfully managing complex projects with strict deadlines and multiple stakeholders.
Must be eligible to obtain Canadian Government security clearance (typically requires Canadian citizenship or permanent residency)

Nice To Haves

Experience working in an agile development environment.
Familiarity with SAFe (Scaled Agile Framework), particularly PI Planning and cross-team coordination practices
Experience with other Agile scaling approaches (LeSS, Nexus, Disciplined Agile)
Atlassian certifications (ACP-120 Jira Administrator, or similar)
Agile certifications (CSM, PSM, PMI-ACP, SAFe Agilist, or SAFe RTE)
Experience with ScriptRunner, Jira Automation, or Atlassian API integrations
Proficiency with VBA (Visual Basic for Applications) in Excel for advanced reporting
Experience with data visualization tools (Tableau, Power BI, or similar)
Knowledge of data privacy and security considerations in software projects
Ability to work effectively under pressure and manage multiple projects simultaneously.
Ability to communicate in French is not necessary, but would be a plus.

Responsibilities

Own the configuration, governance, and optimization of Larus’ Jira environment (projects, workflows, schemes, permissions, automation rules)
Build and maintain dashboards, reports, and filters using JQL to provide delivery visibility across teams and to leadership
Design and enforce consistent standards for backlog structure, sprint boards, and issue hierarchies across projects
Automate recurring workflows using Jira Automation, ScriptRunner, or similar tools
Serve as the go-to Jira expert: train teams, troubleshoot issues, and drive adoption of best practices
Facilitate resource and capacity planning across multiple teams and projects
Track and visualize team velocity, workload distribution, and delivery forecasts
Identify bottlenecks, dependencies, and conflicts across teams and escalate proactively
Support release planning and coordination across the product suite
Coach teams on Agile principles and practices (Scrum, Kanban), tailoring the approach to each team's maturity
Facilitate sprint planning, retrospectives, cross-team syncs where needed
Drive continuous improvement of delivery processes and team ways of working
Establish and track delivery metrics (velocity, cycle time, burndown) to inform team and leadership decisions