TF028 Agile Coach

Bank of America•Plano, TX

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for enabling teams, up to an entire Agile Release Train, to learn, implement, and mature Lean Agile principles and practices. Key responsibilities include guiding and supporting the transformation to Lean Agile, educating leaders on the mindset, and empowering teams to become self managing to fulfill their cross functional potential and have an attitude of relentless improvement. Job expectations may include training and coaching teams and leading roles on agile and modern engineering practices. This role is responsible for optimizing the flow of stories and the value delivered by one or more Scrum teams and is focused on serving the needs of the team to drive performance and growth. Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. This role ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team. They promote and coach the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential.

Requirements

Strong understanding of: Scrum framework, Agile principles, and ceremonies
Proven experience: Facilitating daily stand-ups, sprint planning, retrospectives, and reviews
Ability to ensure teams follow agreed Agile processes and practices
Skilled in: Coordinating and facilitating Scrum ceremonies
Supporting team alignment and engagement
Ability to serve as a servant leader, focused on team success and delivery

Nice To Haves

Experience working in: Multiple Scrum teams or scaled Agile environments (e.g., SAFe, LeSS)
Ability to manage dependencies across larger programs or portfolios
Experience using: Agile metrics (velocity, burn-down/up, cycle time)
Ability to: Leverage insights to improve team performance and predictability
Skills: Agile Practices Collaboration Influence Result Orientation Stakeholder Management Analytical Thinking Business Acumen DevOps Practices Risk Management Solution Delivery Process

Responsibilities

Provides feedback to management regarding the progress of agile adoption within their teams
Helps to identify and resolve organizational impediments that impact team maturity and performance
Facilitates discussion, decision making, and conflict resolution within and across teams
Leads roles and teams to embrace a Lean Agile and learning mindset
Provides guidance on creating and managing an intake process, healthy backlog, and facilitating valuable agile ceremonies
Performs hands on training and coaching to all teams in all aspects of Lean Agile
Helps align teams to enterprise agile standards and practices, coaches team members through change, assists with forming and sustaining Agile Communities of Practice (COP), and participates in the Agile Center of Excellence
Guide and coach one or more teams on Scrum practices and develop their understanding of Agile principles.
Facilitate Scrum ceremonies (for example, Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives).
In a Scaled Agile model, facilitate scaled planning for the team (for example, Pre Planning/ Preparation and PI Planning Events) and represent the team in Scrum of Scrums/ART Syncs.
Help the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforce the agreements.
Ensure the team has a healthy product and Sprint backlog (in collaboration with the PO).
Facilitate dependency management/risk management/impediment removal for the team.
Promote/facilitate communication and collaboration within the Agile team to support value delivery and Sprint commitments.
Provide visibility into the Agile team’s delivery plans and progress against plan to stakeholders.
Enable the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team.
Measure team delivery, maturity, and performance and review the metrics with the team to identify improvement opportunities.