Aggregates Scale Person
About The Position
The Aggregates Scale Person is responsible for operating truck scales through a computer terminal, fielding in-bound calls, and providing a high level of customer service to visitors in the scale house. This role ensures tickets have accurate address and project information for accounting, collects and reconciles daily cash sales, and processes end-of-day paperwork. The position also involves assisting dispatch, troubleshooting ticket printers, providing scaling reports, and assisting with scale coverage for Portland Metro Knife River locations. A key aspect of this role is ensuring all safety policies and procedures are followed to prevent unsafe actions, processes, and behaviors.
Requirements
- Aptitude for dealing with customers, sales, and problem solving
- Ability to operate a computer terminal and manage multiple tasks at the same time
- Professional verbal and written communication skills
- Must be people oriented, able to provide exceptional customer service to a wide variety of personality types
- Possess and maintain a valid driver’s license and a clean driving record
- Ability to pass a criminal background check and pre-employment drug test
Nice To Haves
- Skills transferable from military roles such as Transportation Inspectors, Cargo and Freight Agents, Office Clerks, General Transportation, Storage and Distribution Managers.
Responsibilities
- Operate truck scales through computer terminal
- Field in-bound calls and provide a high level of customer service for visitors in the scale house
- Ensure tickets have accurate address and project information for accounting
- Collect and reconcile daily cash sales (credit card processing, etc.)
- Process and distribute accurate end of business day paperwork
- Assist dispatch as needed
- Troubleshoot issues with ticket printers
- Provide accurate State, County, or City Scaling reports for 3rd party customers as needed
- Assist with scale coverage of Portland Metro Knife River locations both remote and in person as needed
- Assure all safety policies and procedures are followed to prevent all unsafe actions, processes and behaviors observed
- Other duties assigned as needed
Benefits
- Medical, Dental & Vision Insurance
- Health Savings & Flexible Spending Accounts
- 401K with Company Match
- Profit Sharing
- 8 Paid Holidays
- Paid Time Off
- Life Insurance
- Employee Assistance Program
- Safety Incentives
- Years of Service Recognition
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
