Agentic & Platform Partnerships Director

Commerce•Austin, TX

About The Position

This role is central to Commerce’s growth engine. You will sit at the heart of our most important strategic bet: becoming the essential data infrastructure layer that makes merchants discoverable and purchasable across AI-native channels. You will own high-impact product and commercial relationships with Google, Meta, OpenAI, Amazon, eBay, Walmart, and other leading platforms and marketplaces, while driving data syndication, feed optimization, agentic capabilities, and broader commerce ecosystem partnerships. You will combine sharp business development instincts with strong product acumen and technical intuition to initiate product-led discovery, shape integrations, launch GTM motions, grow pipeline, and deliver Partnership & Services Revenue (PSR). You will also act as a trusted strategic advisor to leadership on partner roadmaps, regional dynamics, agentic opportunities, and ecosystem shifts. You will work closely with the established agency partner team to initiate collaborations, align efforts, and drive joint go-to-market impact for merchants. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

Requirements

8–12+ years in strategic business development, platform partnerships, or ecosystem roles at high-growth SaaS, commerce, or data companies
Minimum B.S. Business Management, B.S. Finance, B.S. IT Management etc…
Proven track record building and scaling relationships with major tech platforms (Google, Meta, OpenAI, Amazon, etc.) and/or large marketplaces
Strong product acumen and technical instincts - able to comfortably lead product-led discovery, navigate technical conversations, and translate partner needs into high-value integrations and GTM motions
Direct experience driving measurable revenue through partnerships (PSR or equivalent) with clear ownership of targets
Exceptional negotiation and deal-structuring skills with a win-win mindset at scale
Highly strategic yet execution-focused - thrives as a senior individual contributor who influences without authority in a fast-moving environment
Outstanding communicator and relationship builder who operates with urgency and autonomy
Ability to travel up to 20% of the time

Nice To Haves

Deep knowledge of ecommerce data feeds, syndication, marketplaces, and modern commerce/AI tech stacks is a strong plus

Responsibilities

Lead end-to-end relationships with major platforms (Google, Meta, OpenAI, etc.) and marketplaces (Amazon, eBay, Walmart, etc.), driving both advanced product integrations (with strong emphasis on agentic/AI capabilities) and commercial expansion
Design and execute tailored strategies that boost adoption, deepen technical integrations, and deliver outsized value for merchants across regions and verticals
Consistently deliver against Partnership & Services Revenue (PSR) targets by identifying, negotiating, and closing high-value opportunities
Cultivate executive and working-level relationships that evolve into broader collaborations, higher attach rates, and mutual growth
Proactively source, qualify, and land new high-potential partners that strengthen CMRC’s position in the data and commerce ecosystem
Partner closely with Product, Engineering, Sales, Marketing, Customer Success, and the agency partner team to ensure seamless execution, high-quality integrations, and strong merchant outcomes
Deliver ongoing insights on partner roadmaps, competitive moves, agentic trends, and market dynamics to directly influence product and company strategy
Lead complex negotiations and structure agreements that balance ambitious strategic value with strong commercial terms
Track, analyze, and report on key partnership KPIs, revenue, pipeline health, and ecosystem impact