Agentic Commerce, Vice President

JPMorgan Chase & Co.•New York, NY

14h

About The Position

The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver. As an Agentic Commerce, Vice President on the Payments product team in Connected Commerce, you will focus on delivering seamless customer experiences that enable and encourage customers to drive usage and awareness of agentic commerce. You will manage critical priorities in the backlog, including platform and customer-facing solutions, and be the voice of product and the customer with engineering and other key partners. You must have strong experience in product management and Agile product delivery, with a passion for driving “start-up” efforts in large companies, a self-starter mindset, and a desire to be on the forefront of technology and digital payments.

Requirements

7+ years of experience in financial services, digital, product management and/or Agile software development.
Experience in online payments including card, digital wallets, and e-commerce payments.
Passion for understanding customer needs and demonstrated ability to build digital products.
Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design.
Proven track record of managing risk and controls.
Bachelor's degree in Computer Science, Business Management or comparable field of study.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.

Nice To Haves

Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices.
Master's degree in Computer Science, Business Management or comparable field of study.

Responsibilities

Define new features, leading product discovery, gathering requirements and defining user stories and acceptance criteria for both back-end and front-end services.
Manage product and team backlog, ensure strong agile metrics, and support ongoing production support, issue & defect resolution and prioritization.
Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready.
Define and monitor metrics and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed.
Collaborate with a team of cross-functional partners (i.e. Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment.
Deliver communications to executives and leadership team on the strategy and progress.
Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer.