Lead Agentic AI Engineer

Royal Bank of CanadaEdina, MN
$100,000 - $170,000Onsite

About The Position

The Agent Lead sits at the forefront of transforming Financial Advisor productivity through agentic AI workflows—bridging business problems with intelligent automation. This is a high-ambiguity, rapid experimentation role where you'll define how vendor agents, enterprise frameworks, and internally developed agents coexist and interoperate within a governed ecosystem. This is not a pure engineering role—it's a product-minded builder role that shapes, validates, and scales agentic patterns reusable across Wealth Management.

Requirements

  • 8–10 years total engineering experience — with 2–3+ years specifically building agentic or LLM systems (not just prototypes)
  • Hands-on RAG architecture — chunking tradeoffs, retrieval failures, evaluation
  • Built or extended tool integration layers connecting LLM agents to external systems
  • Strong Python backend — FastAPI, async, Pydantic, streaming responses
  • Proven experience building and deploying agentic AI solutions (multi-agent systems, orchestration frameworks, tool-using agents)
  • Strong understanding of agent frameworks, architectures, memory models, tool integration, and event-driven agents
  • Demonstrated ability to operate as a builder + product owner hybrid with strong judgment on when to use AI vs. when not to
  • Experience designing workflow-driven automation and working across business, engineering, and enterprise governance functions
  • Leadership experience managing technical talent and excellent stakeholder engagement skills for "side-of-desk" collaboration

Nice To Haves

  • Experience in Wealth Management or Financial Services, particularly with advisor workflows
  • Familiarity with CRM-based agent platforms (Salesforce Agentforce) and event-driven architectures
  • Understanding of AI risk, model governance, explainability frameworks, and human-centered design

Responsibilities

  • Partner directly with Financial Advisors, field leadership, and business stakeholders to identify high-value agentic workflow opportunities and evaluate when AI is the right solution vs. deterministic automation
  • Lead rapid POC development cycles with authority to "fail fast / scale fast," designing multi-agent interactions across vendor agents (CRM/Agentforce), enterprise agents, and native/internal agents
  • Act as Product Owner for agentic workflows—owning use case shaping through validated solution patterns, defining success metrics, and driving iteration based on advisor feedback and usage telemetry
  • Establish reusable agent design patterns including prompting strategies, orchestration, memory models, tool usage, and escalation paths in collaboration with AI Engineering
  • Engage with enterprise stakeholders (Borealis, architecture, and platform teams) to align with approved agentic frameworks, standards, and governance requirements
  • Manage and develop Context Engineers/Prompt Engineers, establishing best practices in context design, retrieval strategies, and agent behavior tuning
  • Travel (25%) to branches and field locations to observe advisor workflows, identify friction points, validate usability, and drive adoption of agentic solutions

Benefits

  • competitive compensation
  • flexible benefits
  • 401(k) program with company-matching contributions
  • health, dental, vision, life, disability insurance
  • paid-time off
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Opportunities to do challenging work
  • Opportunities to build close relationships with clients
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