Agent Support Associate
About The Position
This position will be responsible for supporting the Life Agent Success Manager and Marketer with sales and revenue for their specific assigned agents/agencies. In this role, he/she will track and manage weekly KPIs including phone times, new agent follow-up, activation rates, and the number of contracted agents specifically set for them. The company is Senior Marketing Specialists (SMS), the independent agent brokerage division of McNerney Management Group, headquartered in Columbia, Missouri. SMS supports thousands of agents nationwide and is one of the largest insurance marketing organizations (IMOs) in the country. Their mission is to help agents develop their business plan and equip them with tools and resources that increase their bottom line. McNerney Management Group is a proud member of the Integrity family.
Requirements
- High School degree or GED
- 0-2 years of sales experience or other related experience
- Demonstrated proficiency in Microsoft Office Suite and other relevant technology tools.
- Strong verbal and written communication skills with a professional demeanor.
- Exceptional customer service abilities, including handling inquiries and resolving issues efficiently.
- Organized multitasker, able to prioritize tasks and adapt in a fast-paced environment.
- Experience presenting sales and training materials to large groups in person, by phone, or via online platforms, and able to collaborate effectively as part of a team or independently.
Nice To Haves
- Previous Insurance or financial experience is preferred
Responsibilities
- Support the Agent Success Manager and Marketer in driving agent performance and sales growth.
- Assist agents with life illustrations, basic underwriting, and case design as needed.
- Coordinate agent contracting and commission communications within the office.
- Conduct outbound calls to agents to promote marketing campaigns and initiatives.
- Communicate with carriers to obtain product details, underwriting guidance, and sales support.
- Deliver marketing and sales support to agents and agencies to enhance their success.
- Build and maintain strong relationships with agents and agencies for long-term growth.
- Develop a thorough understanding of supported carriers and products to effectively educate agents.
- Contribute input on new products and sales processes to improve business operations.
- Achieve weekly KPIs, collaborate with team members and departments, and pursue ongoing industry education.
- Perform other duties as assigned to support the needs of the team.
Benefits
- Competitive compensation package
- Benefits that make work more fun and give you and your family peace of mind.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
