Agent, Ramp Service

TREGO DUGAN AVIATION OF GRAND ISLAND INC•Madison, WI

12h•Onsite

About The Position

Every flight that departs on time starts on the ramp. As a Ramp Service Agent with TDA AGH, you are a critical part of the ground team responsible for the safe, efficient turnaround of every aircraft. From loading baggage and marshaling aircraft to operating ground equipment and maintaining a secure ramp environment, your work directly impacts the passenger experience and the success of our operation. No prior experience is required — we will train the right person. If you are dependable, safety-minded, and ready to work hard as part of a close-knit team, we want to hear from you.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Must possess a valid driver's license.
Basic computer skills.
Must be able to read and write English.
Must pass a 10-year background check and pre-employment drug test.
Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.
Must successfully attend and complete all required training.
No prior experience necessary — we will train the right candidate.

Nice To Haves

Prior experience in a physical, outdoor, or logistics-related role.
Experience operating heavy equipment, forklifts, or commercial vehicles.
Familiarity with airport or airline ground operations.
Ability to communicate in a second language is a plus.

Responsibilities

Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions to and from aircraft and the airport baggage receiving area.
Operate ground service equipment (GSE) including tugs, belt loaders, and related equipment safely and in accordance with all regulations.
Marshal aircraft to and from gates; assist with aircraft pushback procedures.
Provide proper handling of baggage and items requiring special care.
Perform aircraft interior cleaning and lavatory servicing between flights.
Conduct aircraft security searches and commissary security searches as required.
Ensure ramp areas are safe, clean, and free of Foreign Object Debris (FOD) at all times.
Inspect and maintain all ground equipment in proper working order; report any deficiencies immediately.
Communicate effectively with team members and other departments using a two-way radio.
Assist customer service agents and passengers with special needs as directed.
Follow all safety regulations, including proper use of ground equipment and required personal protective equipment (PPE).
Complete all required training.
Only complete tasks for which you are fully trained.
Report any safety hazard or incident immediately to your supervisor.
Other duties as assigned by management.