Agent, Product administration

Desjardins • Lévis, QC

1d • Hybrid

About The Position

Temporary position for 12 months. As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions.

Requirements

• Trade school diploma in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Help carry out the unit’s operational and administrative processes
• Help analyze and produce reports and statistics
• Carry out administrative tasks, including data collection, entry, modification, compilation and coding
• Provide information about your line of business’s processes and procedures
• Conduct research to obtain additional information related to your unit’s activities

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree