Agent Deployment Architect (York, PA)

Hippocratic AI•York, PA

8d•Onsite

About The Position

As HAI's first forward-deployed Deployment Architect, you will embed directly within health systems to architect and launch our healthcare AI agents into production. Your work will put breakthrough AI technology in front of clinical teams who desperately need it—directly shaping how thousands of patients receive safer, more responsive care. This role exists because our customers are ready to deploy at scale, and they need an expert who can bridge the gap between our cutting-edge AI and their operational reality.

Requirements

Bachelor's degree in Computer Science, Business, Engineering, or a related field
Minimum 5 years of experience in healthcare implementation, enterprise software deployment, or health-tech product management
Minimum 5 years of hands-on experience integrating with enterprise EHRs (Epic, Cerner, Athena, or similar platforms) or working in healthcare payer/digital health environments
Demonstrated ability to build and maintain strong customer relationships and operate autonomously in client-embedded, field-based roles
Proven track record of translating complex external stakeholder needs into actionable product and technical requirements
Must be based within 50 miles of York, Pennsylvania, and available to work on-site at the customer site 5 days per week

Nice To Haves

Master's degree in Computer Science, Business Administration, or Healthcare Management
Experience building or deploying conversational AI, LLM-based systems, or clinical decision support tools
Familiarity with healthcare compliance frameworks (HIPAA, HL7, FHIR) and experience navigating security and data governance requirements
Startup or high-growth technology experience, particularly in scaling go-to-market or customer implementation functions
Comfort reading, debugging, and discussing Python code with engineering teams
Background in clinical operations, healthcare delivery, or patient-facing healthcare technology

Responsibilities

Own your first major outcome: By day 90, you will have completed a full deployment cycle at your assigned health system: documented their clinical workflows, architected a custom integration with their EHR (Epic, Cerner, or Athena), designed and deployed at least one production AI agent handling real patient or clinical workflows, and trained their team to operate it independently.
Drive lasting impact: At 12 months, you will have scaled from one to multiple deployed agents across your health system, established a repeatable deployment playbook that reduces future implementation cycles by 40%, built strong enough relationships that customers are requesting you for expansions, and directly contributed evidence that our agents improve patient safety or operational efficiency—proving out the category in a real health system.
Partner with clinical and operational leaders onsite to map end-to-end workflows, identify AI automation opportunities, and translate complex clinical requirements into integration specifications and conversational AI designs
Design and document technical integration architecture connecting our AI AI agents with enterprise EHR systems (Epic, Cerner, Athena), CRMs, patient engagement platforms, and clinical data repositories to ensure secure, compliant data flow
Architect, customize, and deploy modular AI agents aligned to customer use cases—from patient triage and intake automation to clinical documentation support—managing the full deployment lifecycle from design through production launch
Lead post-sale technical implementation as the primary technical contact, driving requirements definition, timeline management, stakeholder coordination, and ensuring deployment milestones are met and customer success is achieved
Build repeatable tooling and playbooks that standardize our deployment process, reduce time-to-launch for future customers, and enable scaling of implementation capacity across multiple health systems