Agent Concierge

Hilton Grand Vacations • Orlando, FL

18h • Onsite

About The Position

A career as a Concierge Agent entails making confirmation calls and welcome calls to guests that have planned visits in the future. You will answer calls from guests who have booked Hilton Grand Vacations Marketing Packages to assist with date changes and respond to questions concerning their upcoming vacation.

Requirements

• Must be available to work between 12:30 pm through 9:00 pm EST.
• Must be available to work Saturday from 9:30 am through 6:00 pm.
• Must have Sundays off.
• Must have one day off during the week.
• Must be available for 4 weeks of paid training from 9:00 am – 4:00 pm Monday through Friday.

Responsibilities

• Making confirmation calls and welcome calls to guests.
• Answering calls from guests who have booked Hilton Grand Vacations Marketing Packages.
• Assisting guests with date changes for their bookings.
• Responding to guest questions concerning their upcoming vacation.

Benefits

• Driven hourly pay plus bonuses
• DailyPay for earned pay before payday
• Medical, Dental, and Vision benefits starting on Day One
• Generous Vacation Time Off Program
• Paid Sick Time
• GO Hilton Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Tuition and certification reimbursement programs
• Recognition Programs and Rewards
• Internal Growth and Career Pathing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed