Agent - Cargo Office

Air Inuit • Montreal, QC

1d • CA$48,026 - CA$58,700 • Onsite

About The Position

Air Inuit is seeking a Cargo Office Agent to greet customers at the Montreal cargo warehouse. The agent will be responsible for preparing documents and organizing cargo shipments for upcoming days. Air Inuit has been providing essential air transport services for over 45 years and operates a fleet of more than 30 aircraft, employing over 1000 people in a challenging flight environment. The company is collectively owned by the Inuit of Nunavik through Makivik Corporation and is committed to providing safe, punctual, and courteous air service.

Requirements

• High school diploma or equivalent
• Ability to communicate in at least 2 of the following languages: Inuktitut, French, English
• Reliable, punctual and able to work under pressure
• Must be able to obtain a YUL airport RAIC (Secured Zone Access) as well as a D/A (Airside vehicle operator’s permit)
• Good knowledge of Microsoft Word, Excel, and Outlook
• Excellent aptitude for customer service, communication skills

Nice To Haves

• Experience as a cargo agent or cargo handler will be considered an asset

Responsibilities

• Examine manifests, bills of lading and air waybills to determine work procedures for accepting or releasing cargo
• Notify consignee or representative concerning arrival dates of shipment and weight of shipment
• Enter transactions for billing to consignee and airline customer prior to release of freight
• Authorize final approval for cargo shipments
• Prepare invoices for charges, airlines clients and management regarding freight movements
• Ensure compliance with Transport Canada and other governmental agencies
• Ensure compliance with special cargo including, but no limited to, AVIH, HUM, VAL, etc
• Recognize dangerous goods upon receiving
• Enter data in cargo software
• Prepare and handle all phases of import and export documentation, including but not limited to: calculating freight, storage and other related charges
• Prepare documents for the next sector transfer, delivery and other related cargo handling phases such as preparing cargo manifest
• Prepare computer manifest and other records (DG, NOTOC and other relevant documents). Check for accuracy and completeness
• Prepare air waybills and secure payment from shippers when necessary
• Answer client’s queries, tracing actions in a timely manner
• Prepare all documents related to the cargo shipments, flight operations, and revenue accounting
• Provide customer service for both incoming and outgoing cargo all while delivering an exceptional experience
• Carry out any other tasks necessary and required by the company

Benefits

• An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution
• A group insurance plan (life, medical, dental, short- and long-term disability)
• A 3-week vacation allowance (6%)
• Company profit-sharing
• Telemedicine program for employee and family members
• Employee Assistance Program (EAP) for employee and family members
• A retirement allowance program
• A program of flight privileges and discounted travel with several airlines around the world
• Various innovative recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED