Agent Call Transfer - Part Time

Hilton Grand Vacations • Orlando, FL

6d

About The Position

As a Part time Call Transfer Sales Agent, you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts; These tours are designed to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership. This is a Part Time opportunity for the Inbound Sales Call Transfer team and will include schedules ranging between 15–20 hours per week , primarily covering evening and weekend shifts . Expected Shift: Days: Friday through Monday Hours: Approximately 4–5 hour shifts Timeframe: Between 5:00 PM – 11:00 PM Training Requirement: All selected candidates will be required to complete a mandatory two-week full-time training program , scheduled: Monday through Friday 8:00 AM – 8:00 PM

Requirements

• High school diploma or equivalent
• Strong people skills and a positive, professional demeanor
• Excellent work ethic and confidence in your ability to succeed
• Full schedule availability
• 1+ year of sales and telemarketing experience
• 1+ year of customer service experience

Nice To Haves

• Preferred experience in call centers, collections, or telecommunications
• Strong verbal communication and phone etiquette
• Proficiency in Microsoft Office

Responsibilities

• Handle inbound call transfers to sell approved Hilton Grand Vacations getaway packages
• Operate within company-approved scripts and guidelines
• Maintain minimum sales and conversion quotas as set by leadership
• Ensure client expectations are met or exceeded throughout the sales process

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED