Agency Relations Coordinator
About The Position
Food Lifeline is seeking an Agency Relations Coordinator to cultivate strong relationships with its member agency network. This role involves providing responsive, hands-on support to food banks, pantries, meal programs, shelters, and other community partners across Western Washington. The position is highly collaborative and relationship-focused, acting as a liaison between Food Lifeline and assigned member agencies. Responsibilities include offering customer service, technical assistance, training, and operational support. The coordinator will guide agencies through Food Lifeline's requirements and processes, conduct on-site monitoring visits, and collaborate with internal departments to resolve issues and remove barriers to effective food distribution. The ideal candidate is someone who enjoys working with people, building trust, solving problems, and supporting partner success. Key skills include clear communication, professional and empathetic handling of challenging conversations, managing multiple priorities, and cross-team collaboration. Experience in customer service, account management, project coordination, nonprofit or community-based programs, food access, or other relationship-centered environments is valued. Familiarity with food safety, compliance monitoring, data management systems, and government food distribution programs is considered a plus.
Requirements
- Experience in customer service, account management, project coordination, nonprofit or community-based programs, food access, or another relationship-centered environment.
- Ability to communicate clearly.
- Ability to navigate challenging conversations with professionalism and empathy.
- Ability to manage multiple priorities.
- Ability to work collaboratively across teams.
- Must be able to meet the work-location and onsite requirements of Food Lifeline.
Nice To Haves
- Experience with food safety.
- Experience with compliance monitoring.
- Experience with data management systems.
- Experience with government food distribution programs.
- Lived experience related to food insecurity, poverty, or the communities served.
Responsibilities
- Build strong relationships with member agency network.
- Provide responsive, hands-on support to food banks, pantries, meal programs, shelters, and other community partners.
- Serve as a liaison between Food Lifeline and assigned member agencies.
- Provide customer service, technical assistance, training, and operational support to agencies.
- Help agencies navigate Food Lifeline requirements and processes.
- Conduct on-site monitoring visits.
- Work across departments to resolve issues and remove barriers to effective food distribution.
Benefits
- 100% employer-paid medical, dental, and vision insurance
- Employer-paid life and disability insurance
- 403(b) retirement plan with employer match
- Generous paid time off, holidays, and personal days
- Organization-wide time off from December 24 through January 1
- Employee Assistance Program (EAP)
- Professional development and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
