Agency Partnership Consultant

Blue Cross Blue Shield of Michigan • Detroit, MI

2d

About The Position

Responsible for providing high-level, strategic engagement and education on
product, pricing, and solutions. They will create deeper partnerships with our
key agents while delivering an enhanced level of solution-oriented education and
consultative interactions at an agency level. This role will be dedicated to key
agent partners in the Michigan business segment.

Requirements

• Bachelor’s Degree required.
• A minimum of six (6) years experience in customer relations, agent relations, account management, or similar fields.
• Valid and unrestricted driver's license is required.
• Strong ability to build and maintain relationships with both internal and external customers.
• Ability to articulate BCBSM's value story in a clear and compelling manner including how products and services can contribute to agency strategy.
• Experience with project management.
• Ability to effectively collaborate across teams/stakeholders in the organization.
• Ability to create high-quality presentation materials and communications.
• Excellent speaking and presenting skills.
• Understanding of insurance and benefits.

Nice To Haves

• Valid Michigan Accident and Health Insurance License preferred.

Responsibilities

• Provide support with the planning and execution of agent education summits and subsequent agency partnership meetings for identified key agencies.
• Support Michigan business sales teams by providing key talking points post summit meetings and PowerPoint templates for partnership meetings.
• Gather agency book of business data and curate Solution & Product marketing materials.
• Partner with stakeholders across the enterprise to help drive content delivery strategy for agents.
• Collaborate with communications specialist to ensure content is being shared in newsletters, portal, alerts, etc.
• Act as a liaison between agency partners and BCBSM, serving as a SME on new products and solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level