Agency Office Representative

Community Harvest Food Bank•Fort Wayne, IN

4d•$17 - $18•Onsite

About The Position

COMMUNITY HARVEST FOOD BANK OF NORTHEAST IN, INC is seeking an Agency Office Representative to join their Agency department. This role is responsible for maintaining member agency information, providing technical assistance and support to agencies, and assisting with product distribution processes. The position also involves general clerical and administrative support, front desk coverage, and ensuring the smooth operation of office equipment.

Requirements

Valid IN driver’s license, current insurance, reliable transportation, and be willing to travel.
Ability to address member agency concerns through effective customer support approach
Ability to complete work in an accurate, effective and timely manner
Ability to handle high volume of work in short periods.
Must have the ability to work with a diverse group of staff and volunteers
Must be able to read, comprehend and write in English at a high school level
Must be able to consistently and correctly perform basic math skills at a high school level
Must be able to perform basic computer tasks
Must have excellent oral communications skills
Must have a pleasant, team-oriented personality and be able to work in an unsupervised environment
Minimum of 1-2 years experience in office support environment including data entry, processing, and customer support.

Nice To Haves

Associates Degree with at least two years of experience is desired.

Responsibilities

Maintains and updates all member agency information per Macola and hard files.
Assists Agency Services & Programs Supervisor with management of agencies and coordinating all relevant mailings.
Provides technical assistance and support to agencies related to order processing, reporting requirements, and record keeping.
Provides backup for the various stages of product distribution to member agencies including order taking, production of picking tickets, applying grant applications to invoices, printing invoices, etc.
Provides additional clerical and administrative support for office as required or requested by supervisor.
Responsible for maintenance on the copy and postal machine.
Responsible for getting mail sent out daily and coding by department.
Responsible for making agency visits and complying with the rules and regulations set forth by Feeding America and Community Harvest Food Bank.
Provides front desk coverage during receptionist breaks and absences as assigned.
Serves as back-up to receptionist.
Assist in other areas of the food bank as assigned
Maintain a clean and orderly office environment
Maintenance of a neat, clean, and professional appearance at all times