Agency Management Analyst

Virginia Information Technologies Agency•Richmond, VA

4d•Hybrid

About The Position

The Virginia Department of Taxation’s (Virginia Tax) Office of Customer and Taxpayer Services is seeking a team member with a strong background to serve as an Agency Management Analyst for Special Taxes and Services. This position will learn and perform a variety of analytical duties in support of each of the three (3) teams that make up Special Taxes and Services: Miscellaneous Tax Unit, the Nonprofit Exemption/Bank Franchise Tax Unit, and the Tax Credit Unit. These duties will include, but not limited to a wide range of services, projects, and initiatives for each of the Special Taxes and Services teams. In this role, you will: Provide technical and analytical support through research, data collection, reporting, and statistical analysis. Maintain and update databases, assist with legislation implementation, and resolve functional defects and issues related to Advantage Revenue. Perform specific duties based on work unit assignments, including administering procedures, data entry, data review for accuracy, and providing high-quality customer service. The anticipated salary range is up to $55,000.00. This position is eligible for a hybrid telework schedule with 2 days remote and 3 days in office per week. This position will be located in Richmond, Virginia at our Westmoreland location. Please note that only current Virginia Tax employees will be considered for this position.

Requirements

Ability to research and gather data from inquiries within our proprietary accounting system, compile results, and solve problems, using a variety of research and analytical methodologies
Proficiency with Microsoft Office products, including demonstrated experience formulating extensive spreadsheets in Excel; and creating and maintaining databases and running queries in Access required
Basic knowledge of accounting concepts and principles
Strong organizational skills to include multi-tasking and prioritizing effectively
Successful project management experience including meeting established deadlines
Ability to communicate effectively, orally and in writing, and provide quality customer service for both internal and external customers
Ability to work independently and as part of a team with minimal supervision.
Ability to work in a fast-paced, time-sensitive environment is essential

Nice To Haves

Working knowledge tax, accounting or financial systems, software or applications

Responsibilities

Provide technical and analytical support through research, data collection, reporting, and statistical analysis.
Maintain and update databases, assist with legislation implementation, and resolve functional defects and issues related to Advantage Revenue.
Perform specific duties based on work unit assignments, including administering procedures, data entry, data review for accuracy, and providing high-quality customer service.