Agency Compliance & Operations Specialist

Germania Insurance • Charleston, WV

4d

About The Position

Join Our Sales & Marketing Team as an Agency Compliance & Operations Specialist Are you detail-oriented, tech-savvy, and passionate about keeping things running smoothly? We’re looking for an Agency Compliance & Operations Specialist to balance compliance, efficiency, and collaboration in a fast-paced environment. In this role, you’ll support agent licensing, compliance, and records management, work with key systems, and partner with teams across the company to make a real impact. As a member of the Sales & Marketing team, you will also work closely with agents and provide support for operational changes in their businesses. A full job description will be presented upon selection for an interview. Germania Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic. At Germania Insurance, we believe that having a family of talented employees and diverse perspectives is at the heart of our mission to serve Texans. That’s why we work hard to build a work environment that fosters trust, growth, and opportunity. Since 1896, Germania has relied on the work of our dedicated employees to confront the challenges our communities face - together.

Requirements

• Six years of insurance industry experience, college degree, or a combination of both.
• Strong problem-solving, communication, and organizational skills.
• Ability to adapt quickly, manage competing priorities, and collaborate effectively across teams.

Nice To Haves

• Preferred experience with Salesforce, Guidewire, and Microsoft Office (Excel preferred).

Responsibilities

• Ensuring compliance with state and federal regulations for agent licensing and appointments.
• Supporting the onboarding, maintenance, and termination of agents and agencies.
• Enhancing processes and systems such as Salesforce, Guidewire, and AgentSync for greater efficiency.
• Validating data accuracy, managing reporting through Tableau and Cognos, and supporting automation initiatives.
• Building positive relationships with agents, peers, and vendors to strengthen operational partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees