Marketing Agency Operations Specialist

Tharp Ventures

4h • $4,500 - $5,500 • Remote

About The Position

Tharp Ventures is a marketing operating partner for category-defining wellness and DTC brands — companies like Ra Optics, Ways2Well, and Daylight Computer. We help founders scale with clarity by balancing the art of brand with the science of performance: paid media, creative, email, and CRO — all under one cohesive system.
We’re not a traditional agency. We act as the internal marketing arm for our clients, building deep partnerships that drive long-term growth.
We’re looking for a Agency Operations Specialist to bring calm, order, and excellence to our fulfillment flow.
Your role: ensure that every deliverable across media, creative, and email goes out on time, on brand, and without chaos.
You’ll connect strategy → creative → media → reporting, ensuring both the team and clients feel guided, informed, and confident.

Requirements

• You’ve worked at a digital marketing agency before (2–5 years minimum)
• You’re fluent in performance marketing language (CTR, CPA, ROAS, CAC, MER, etc.).
• You’re obsessively organized — the type who color-codes ClickUp views for fun.
• You’re calm under pressure, diplomatic with clients, and love bringing clarity.
• You get dopamine from follow-through — closing loops is your superpower.
• You can think 3 steps ahead and prevent fires before they start.

Nice To Haves

• Ideally, you enjoy agency life but are seeking higher-tier accounts to work on
• You're ahead of the curve on AI-system build out (think N8N -> Airtable)

Responsibilities

• Serve as the main point of contact for our portfolio of clients.
• Be able to run client calls, recap next steps, and ensure deliverables are clear.
• Anticipate client needs and communicate proactively.
• Oversee ClickUp boards, task timelines, and dependencies.
• Run internal ops syncs with the creative, email, and media teams.
• Manage workflow handoffs between departments — nothing slips through the cracks.
• QA deliverables before they reach the client.
• Audit existing workflows and build SOPs for recurring tasks.
• Identify inefficiencies and create automations (Slack alerts, ClickUp templates, etc.).
• Contribute to building Tharp Ventures’ “Marketing Operating System.”

Benefits

• $4,500–$5,500/month USD (depending on experience)
• Fully remote (EST/CST time zone preferred)
• Performance-based growth potential
• Opportunity to grow into Head of Operations as we scale
• Recurring revenue share if you choose to refer any clients into our collective ecosystem

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed