Aftermarket Support Coordinator
About The Position
Nooter/Eriksen is seeking an Aftermarket Support Coordinator to join their Aftermarket Team. This role is part of a team responsible for providing customers with support and major retrofits for existing Heat Recovery Steam Generators (HRSGs) and Industrial Power Boilers. This position is located in Fenton, MO, and is expected to be a hybrid position depending on business needs. The role offers the opportunity to directly impact the efficiency and reliability of modern power generation systems, optimizing combined cycle plant performance and shaping the future of energy technology.
Requirements
- Associate degree, Technical or Vocational education preferred; experience will be considered in lieu of education.
- At least three (3) years of experience working with engineering drawings in a related industry.
- Proficient in Microsoft Office (Outlook, Word, Excel and Access) and Adobe Acrobat Ability/Bluebeam to review technical specifications to fully specify requirements to suppliers and subcontractors.
- Proficiency in English.
- Ability to read, write, problem solve, make quick decisions, interpret data and analyze results; effective written and verbal communication is essential.
- Candidates must be authorized to work in the United States without sponsorship.
Responsibilities
- Helping with the day-to-day activities of the Aftermarket group to ensure that sales are maximized and that large projects are executed with minimal issues.
- Creating quotes for parts and services, with a focus on small-parts orders.
- Developing, maintaining, and tracking Aftermarket Product Inventory and the warehouse.
- Maintaining the inventory of standard parts stored in the NE office.
- Tracking parts orders and following up directly with customers or coordinating with the Account Coordinator as needed.
- Processing parts orders, including shipping items from inventory and ensuring fulfillment of customer-ordered small parts.
- Assisting with tracking and reviewing supplier documentation for small-parts orders, including reviewing drawings for accuracy of scope and ensuring suppliers update drawings to reflect N/E's comments.
- Occasionally assisting with HRSG inspections and back-pressure testing.
- Expediting suppliers both remotely and in person, including occasional shop inspections.
- Handling incoming and outgoing Aftermarket shipments, including warehouse items and rush deliveries to nearby drop-off locations.
- Creating and maintaining procedural documentation related to assigned duties.
- Maintaining and assisting in the development of Aftermarket standard forms, electronic file structures, and Account Coordinator territory information.
- Maintaining inventory required for inspections.
- Developing Spare Parts Books for new HRSG projects.
Benefits
- Employee owned company
- Profit-based incentive opportunities
- Flexible work schedule with the option of working half-days on Fridays, year-round
- Full benefits package
- 401(K) with employer match and an annual non-elective contribution
- Medical with an employer contribution toward the HSA
- Dental and Short-Term disability 100% covered by the company
- Vision
- Fitness reimbursement
- Collaborative environment where employees are empowered to advance their career, explore career paths, and grow personally and professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
