Aftermarket Sales Consultant - AFS

Apple Ford Shakopee•Shakopee, MN

6d•Onsite

About The Position

Apple Autos is seeking a dynamic and experienced Aftermarket Sales Consultant to join their team. This role is responsible for driving sales of aftermarket products and services, maintaining strong relationships with existing clients, and identifying new business opportunities. The position requires a proactive approach to sales and excellent customer service skills. The dealership has been rated a Top Minnesota Workplace for the last 5 years. This full-time role focuses on generating accessory sales and owner loyalty, contributing to department profitability, employee and customer satisfaction, and protecting the dealer's departmental investment. Key duties include meeting time promises, vehicle function testing, labor and parts sales, ensuring accuracy of financial transactions, security of cash funds, performance of assigned work, adherence to correct repair procedures, quality assurance, and maintaining a clean work area.

Requirements

Ability to read and comprehend instructions and information
2+ years of experience in sales, preferably in the aftermarket or automotive industry.
Proven track record of meeting or exceeding sales targets.
Excellent communication, negotiation, and interpersonal skills.
Strong technical aptitude and ability to understand complex products and service.
Self-motivated, with a strong work ethic and the ability to work independently.
Proficiency in Microsoft Office Suite and CRM software.

Responsibilities

Develop and execute a strategic sales plan to achieve sales targets and expand our customer base.
Identify and pursue new sales opportunities for aftermarket products and services.
Maintain and grow relationships with existing customers through regular follow-up and excellent customer service.
Stay up to date with product knowledge, industry trends, and competitive landscape.
Promote the sales of labor, parts, and accessories to meet customer needs.
Evaluate performance of department through operational and financial statistical tools.
Maintain general management and franchise reporting systems.
Maintain working relationship with sales, service and parts managers.
Prepare pricing guides and menus for frequent labor operations.
Maintain department correspondence and files.
Resolve customer concerns.