Aftermarket Product Specialist

Hendrick • Kansas City, KS

25d • Onsite

About The Position

Responsible for accurately preparing, maintaining, transmitting, and posting aftermarket product in a timely manner.

Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Previous Accounting experience in a high volume environment desired.
• Strong organizational skills required.
• Intermediate knowledge of Microsoft Office Products.
• Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.
• The position requires regular and predictable attendance.
• Scheduled shifts may include evening hours, weekends, and holidays.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to add, subtract, multiply and divide.
• Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Nice To Haves

• Accounting
• up to 3 years

Responsibilities

• Review and correct schedules
• Process cancellations
• Post ACH payments received
• Verify cancellation forms are accurate and completely filled out to include customer/dealer signature and refund to section.
• Distribute refunds accordingly (ex. cut checks, down payment JE).
• Send cancellation request for processing.
• Verify monthly cancellation payments received
• Post monthly cancellation payments, upon receipt from accounting manager via bank reconciliation.
• Manage/clear cancellation schedules for each store.
• Provide notes for any issues that need attention from the dealership management and give to the accounting manager for weekly review in debriefs.
• Build relationships and communication with dealership personnel, accounting managers and HAG.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree