Aftermarket Engineer

IPCO

21h • Onsite

About The Position

IPCO US LLC is seeking a hands-on, customer-focused Aftermarket Engineer to serve as a technical liaison between our company and customers. This role is ideal for a mechanically inclined engineer with strong process engineering experience who enjoys travel, customer interaction, and solving real-world equipment challenges. You will work closely with customers to optimize equipment performance, support spare parts sales, assist with new installations, and provide technical training, both on-site and in-house.

Requirements

• Engineering degree preferred; 1–3 years of relevant experience accepted
• Strong mechanical aptitude with hands-on equipment experience
• Solid understanding of process engineering principles, including mechanical design, heat transfer, and fluid dynamics
• Ability to interpret technical drawings, specifications, and engineering manuals
• Comfortable performing technical calculations and problem-solving
• Excellent written and verbal communication skills in English

Responsibilities

• Travel up to 50–75% to customer sites to support equipment optimization and aftermarket services
• Build and maintain strong customer relationships to drive future sales opportunities
• Review spare parts inventories and identify opportunities to increase aftermarket sales
• Provide technical support to inside sales, design engineers, and sub-suppliers during quoting and order entry
• Collect and evaluate process data for design, scale-up, and performance improvement
• Support startup and commissioning of new and rental equipment, including extended on-site assignments
• Deliver hands-on technical training to customers and IPCO colleagues
• Generate visit reports and maintain accurate records in IPCO’s CRM
• Participate fully in quality, health, safety, and environmental programs
• Assist sales engineers and belt technicians during customer visits as needed

Benefits

• Health & Wellness
• Four Cigna medical plan options
• Dental and vision coverage through Sun Life
• Prescription coverage and telehealth access
• Company-Paid Coverage
• Life insurance
• Short- and long-term disability
• FSA and HSA options with company contributions
• Financial Future
• 401(k) plan with company match plus 5% profit sharing
• Access to professional financial advisors
• Time Off
• Paid Time Off starting at 15 days
• Paid holidays, parental leave, and bereavement leave
• Career & Culture
• Tuition reimbursement and professional development programs
• Recognition programs and team events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level