Aftermarket Associate

BBB | Better Business Bureau•Orlando, FL

About The Position

The Aftermarket Associate handles shipping, receiving, inventory, and order fulfillment. The role obtains products from Inventory and Inspection, verifies identifying information and quantities, packs items for shipment, and enters shipments and received goods into computerized systems. It also includes checking incoming materials against packing slips and freight records, documenting discrepancies and damaged goods, maintaining an orderly and safe work area, and participating in period-end inventory counts. The position requires consistent, punctual attendance and the ability to perform physical tasks such as lifting, moving, reaching, bending, and working with pallet jacks and shelving. The associate must be able to work in areas with variable noise, lighting, and temperatures and access all areas of the building.

Requirements

General knowledge of shipping and receiving procedures.
Ability to input data into a computer system and create reports.
Flexible, friendly, and helpful disposition.
Ability to multitask while maintaining accuracy.
Strong attention to detail.
Willingness to learn.
Effective listening abilities and strong judgment skills.
Ability to stand or walk for up to 8–10 hours.
Ability to lift and move totes up to 50 pounds; lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to bend, lift, stretch, and reach regularly both below the waist and above the head.
Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all areas of the building without limitations.

Nice To Haves

Familiarity with FedEx and UPS.
High school diploma or GED.

Responsibilities

Obtain products from Inventory and Inspection to fill orders, verifying identifying information and quantities.
Prepare containers and pack items appropriately for shipment.
Enter shipments into the computer system to generate shipping tickets.
Receive and unload incoming materials and compare quantities with packing slips.
Inspect received items for damage, compare items and quantities against freight bills or other records, document discrepancies, and report damaged goods to a supervisor.
Enter goods received into the computerized inventory system according to instructions.
Label, pack, and load items for shipment according to specifications.
Pull or push pallets of varying sizes and weights with assistance from a pallet jack to stage products for receiving or shipping.
Reach overhead and twist to select and put away products on shelving.
Go up and down a 25-foot ladder repeatedly while carrying boxes weighing up to 20 pounds.
Maintain a clean and orderly work area and equipment, and follow prescribed safety regulations.
Participate in period-end inventory counts, accurately counting inventory and clearly recording counts as directed.
Maintain consistent and punctual attendance.
Perform other duties as assigned.