Aftermarket Account Manager

Hitachi • Holland, MI

78d • Hybrid

About The Position

The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to strengthen our team across the globe. Join us as an Aftermarket Account Manager. Location Type: This is a hybrid role with a preference for the incumbent to reside within a commutable distance to one of our facilities in West Michigan, Detroit, Greenville, Nashville, or Salt Lake City.

Requirements

• Bachelor’s degree required
• Five years of direct experience with robotics, preferably within the industrial automation or comparable industry
• Possess a winning and creative approach to work when identifying customer solutions
• History of maintaining and submitting appropriate records for forecasting quote status and expenses
• Proven ability to continually contact prospective customers based on leads from business directories or other sources
• Ability to travel up to 40% of the time (primarily day travel). Remainder of time is home based

Responsibilities

• Develop and maintain relationships with new and existing customers
• Identify and foster opportunities with customers
• Present our service and support capabilities
• Develop relationships with project sales team members
• Close orders to meet or exceed annual goal
• Maintain and submit appropriate records for forecasting, quote status, expenses, as well as minor estimating and proposal activity
• Continually contact prospective customers based on leads from business directories and other sources
• Goal setting and alignment of activity to support goals
• Assist project implementation, legal and finance teams, as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees