Aftermarket Account Manager - Northeast
About The Position
The Aftermarket Account Manager will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities. This is a remote position that will oversee the following territories: New York, Pennsylvania, Massacusetts, New Jersey, Maryland, Delaware, Maine, Vemront, New Hampshire and Connecticut.
Requirements
- Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
- 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales
- Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required.
- Deep commercial understanding of the assigned region and/or customers.
- Excellent presentation skills.
- Negotiation/Relationship management skills.
- Ability to travel 50% - 75% of the time.
Nice To Haves
- Commercial Vehicle experience is highly preferred.
Responsibilities
- Lead the request for quotation process for all customer requests.
- Execute sales growth strategies.
- Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
- Strengthen the account team fulfilling all internal and external expectations.
- Maintain product development strategies in the Business Units to fulfill customer and market needs.
- Initiate and implement campaigns, projects, and customer events as required.
- Support all negotiations with the customers, including contracts and promotional programs.
- Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.
Benefits
- Annual Incentive Plan
- Paid Time Off
- 401k Plan
- Health Care Benefits
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
