Aftercare Coordinator

High Point & Affiliated Organizations•Hyannis, MA

4h•$22 - $27•Onsite

About The Position

High Point & Affiliated Organizations (HPAO) is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts, offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Requirements

Must present as courteous and professional at all times
Demonstrated flexibility and ability to perform multiple tasks
Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
Knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO Electronic Health Record (EHR)
Must have the ability to work with others in cooperative and collaborative manner
An understanding of the relationship between substance use and mental health issues and/or self-help programs
Understand and maintain therapeutic boundaries and reinforce rules in a respectful manner
Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and HIPAA Regulations
TB/Flu and Covid19 Assessment
Completion of the HPAO approved de-escalation program
Successful completion of all trainings upon hire and annually as required

Nice To Haves

Associate's degree in human services, preferred
CPR Certification, preferred

Responsibilities

Maintain assigned caseload
Providing direct care to residents – including assessments, individual counseling, discharge and aftercare planning, treatment plans and updates, weekly progress notes, daily groups facilitation, group note completion, and completion of bio-psychosocial assessments
Making referrals when appropriate
Responsible for each assigned residents’ medical records. All records are to be professional, complete and thorough with entries made in a timely manner
Responsible for linking clients with aftercare services prior to discharge and aiding the resident and his/her family access services when appropriate
Strengthen current and create new partnerships within the community to ensure that the clients develop the skills needed to sustain sobriety and/or housing
Review patients'/family rights and responsibilities, emergency safety plans and grievance policy
Communicating/involving family in treatment at patient/client/resident’s request
Maintain professionalism when connecting with individual’s collaterals
Attend and participate in all unit, facility meetings, case conferences, Treatment Team meetings, and mandatory trainings, as directed by the Clinical Supervisor/Director
Responsible for continued education in the field respective to their service level
Responsible for contacting the insurance company for authorization, as needed
Utilize walkie-talkie as campus responders
Respond to Codes as necessary
Coordination of aftercare services, appointments and referrals
Facilitation of identified groups and milieu activities as assigned
Participation in MDT meetings to support patient care coordination
Assistance with monitoring patient observation checks, as needed
Completion of required documentation, including: consents/releases, Group Notes, Progress Notes, Contacts Logs
Assistance with patient observation checks for monitoring milieu safety, as requested
Supporting patients in crisis through verbal de-escalation, 1:1 monitoring, or crisis/safety planning, as requested
Attendance in supervision, staff trainings, and MDT meetings
Request extensions after 90 days of treatment if needed
All other duties as assigned by Program Director / Clinical Supervisor/ COO