After School Site Coordinator

JCC Greater Boston•Cambridge, MA

3d•Onsite

About The Position

Under the direction of the Director of After Schools, the Afterschool Site Coordinator manages the day-to-day operations of the afterschool program at their assigned site (Cambridge or Newton). The Coordinator ensures a safe, engaging, and well-run program for children and families while supervising staff, maintaining compliance, and serving as the primary on-site leader. This role partners closely with the Director of Afterschool Programs to implement shared standards and continuously strengthen program quality. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Requirements

College degree required, bachelor’s degree strongly preferred
2–4 years of experience in afterschool, camp, or youth programming, including prior experience supervising staff or a program is required
Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criteria.
Strong computer skills: social media literacy, proficiency in Microsoft Outlook, Word, Excel.
Knowledge and familiarity with the needs of families with school aged children
Creative ability to translate ideas, feedback, and data into innovative and meaningful experiences that meet the needs of after school families
Strong interpersonal, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Project management skills from design to implementation, managing deadlines with great attention to detail and maintaining high quality standards.
Excellent organizational and time management skills
Ability to multitask and manage situations effectively and diplomatically; ability to adapt to evolving needs and circumstances.
Must be a self-starter who takes the initiative.
Superb interpersonal and active listening skills
Record of successfully working well independently and with others, building/sustaining collaborative working relationships.
Commitment to building strong relationships with a variety of stakeholders.

Nice To Haves

Experience in afterschool, camp, or youth programming
Prior experience supervising staff or a program

Responsibilities

Manage daily program operations, including schedules, staffing coverage, attendance, and transitions
Ensure appropriate staff-to-child ratios and adherence to safety procedures
Serve as the on-site decision-maker during program hours
Manage supplies, space setup, and cleanliness in coordination with facilities or EC partnership agreements
Implement curriculum and enrichment plans in alignment with program standards
Ensure activities are engaging, inclusive, and developmentally appropriate
Support educators in classroom management and behavior guidance
Adapt programming to meet the needs of diverse learners
Serve as the primary point of contact for families at the site
Communicate regularly with parents about schedules, programming, and child experiences
Address parent questions and concerns with professionalism and care
Escalate complex or sensitive issues to the Director as needed
Maintain required licensing documentation and daily records
Ensure adherence to organizational policies and procedures
Participate in licensing visits and internal audits
Communicate regularly with the Director of Afterschool Programs regarding staffing, enrollment, and program needs
Manage day-to-day relationships and coordination related to shared spaces at the site, addressing routine challenges and conflicts proactively and collaboratively, and escalating more complex or persistent issues to the Director of Family Programming as needed.
Participate in leadership meetings and cross-site planning
Contribute ideas and feedback to improve program quality
Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected
Support JCC Greater Boston’s mission, vision, and values including through personal role modeling
Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department
Supervise, coach, and support afterschool educators and any support staff
Lead daily check-ins, staff communication, and on-the-spot problem-solving
Support onboarding and training of new staff
Provide input for performance evaluations and professional development needs
Foster a culture of professionalism, collaboration, accountability, and joy
Identify key areas of staff growth and set individual annual goals aligned with strategic plan, and departmental objectives.
Observe staff performance to ensure high standards of quality, instruction, and safety; oversee overall performance and progress of goals and conduct performance reviews in accordance with JCC standards and the Performance Management Program
Review and update goals periodically to ensure continued alignment with organizational priorities.
Uphold JCC policies and procedures and model alignment.
Create and maintain an environment that supports professional growth and achievement.
Build and maintain a positive working relationship to achieve desired outcomes and the ongoing professional growth of the direct report.
Conduct regular check-ins, supervisory meetings to provide ongoing guidance, coaching, and direction, and conduct formal assessments following JCC’s Performance Management process.
Provide clear, constructive developmentally-based and growth-oriented feedback; implement course correction action when needed.
Assist in scheduling, hiring, onboarding, and training staff for assigned positions.
Ensure all staff are properly trained in JCC safety and customer service protocols, and fulfill compliance training requests.
Facilitate continuous professional development opportunities.
Assist with accurate payroll processing by monitoring time and attendance of staff.
Ensure correct reporting of payroll for processing in accordance with established PR procedures and deadlines.
Communicate effectively with supervisors and/or HR regarding departmental or personnel issues.
Foster a positive, collaborative work culture that promotes teamwork, accountability, and service excellence.

Benefits

Competitive cost-sharing Health and Dental Insurance
JCC Sponsored/Paid Health Reimbursement Account
JCC Sponsored/Paid Group Life Insurance/LTD Coverage
Generous paid time off supporting a quality work-life balance
Tax-deferred 403(b) retirement savings plan
Voluntary Supplemental Vision Insurance
Additional Voluntary Supplemental Life/ADD coverage for you and your family
AbilityAssist Employee Assistance Program (EAP)
Norton Cyber Security Program
LegalEase Insurance program
Free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more!
Complimentary individual membership includes: Use of the Fitness Center at Leventhal-Sidman
Access to group fit classes, Arts & Culture adult programming at member rates
Discounts on a variety JCCGB's fitness/wellness programs and services
Free wellness events!
Discounted child care at JCCGB Early Learning Centers and after-school program
Discounted JCCGB camp tuition