After Hours Supervisor/Pet Sitter & Dog Walker – Rotating Weekends
About The Position
Floofins & Co. is seeking an experienced pet care professional to join their team in a supervisory capacity. This role will cover after-hours client care and field operations, primarily working from home within the service area. The After Hours Supervisor is responsible for client care and field management during non-business hours, handling client communications, monitoring staff in the field, and stepping in to assist when needed. This position offers a mix of remote coordination and occasional field work with the flexibility to manage one's own time between check-ins. Shift rotations are Friday night through Sunday night, with opportunities for additional shifts and field work.
Requirements
- Minimum 6 months of experience at a professional pet sitting and/or dog walking company (references required)
- Reliable transportation as you may need to deploy within our service area at short notice
- Comfortable being responsive during scheduled shift hours
- Strong communication skills; able to stay calm and make good decisions under pressure
Nice To Haves
- Experience with pet care software (Precise Petcare, Time to Pet, or similar) is a plus
Responsibilities
- Monitoring and responding to after-hours client calls and urgent emails
- Handling staff helpline calls, supporting sitters with lockouts, emergencies, or unexpected situations
- Reviewing visit progress and following up on late alerts
- Managing day-of and next-day scheduling and cancelations
- Ferrying keys to staff in the field when lockboxes malfunction
- Picking up overflow visits yourself when no other sitter is closer
- Logging all activity and preparing shift handoff notes for the management team
Benefits
- Availability Stipend for basic remote supervisory duties (answering calls, monitoring email/voicemail, schedule management)
- Hourly pay ($17-$19+/hour depending on experience) for any field deployments
- Round-trip mileage reimbursement
- Flexible remote work
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
